ADP WorkForce Suite (formerly WorkForce Software) vs Infor Workforce Management

ADP WorkForce Suite is enterprise workforce management software for coordinating time and attendance, scheduling, absence and leave, labor forecasting, analytics and employee communications. It is designed for organizations with union agreements, shift-based work, multi-country labor requirements, regulated operations and large hourly or frontline teams. Configurable rules model pay policies and union agreements, with adjustments for operating policies and regulatory changes across jurisdictions. Employees can record time using clocks, web-enabled computers, tablets or phones, as well as voice or SMS phone entry. Scheduling includes shift swaps, rotating patterns, skills and certification checks, and outreach to qualified replacements for open shifts. Absence tools handle eligibility, required documents, balances, approvals and audit trails. The Suite connects to HCM and ERP platforms including SAP, Workday and Oracle through APIs and file interfaces. It runs on Android, iOS and the web, with API access. Pricing is on request, and prospective customers can request a live demo. The vendor describes dedicated client success resources and around-the-clock or regionally extended support.

Infor Workforce Management is an AI-powered platform for labor planning, scheduling, time and attendance, payroll processes, and compliance. Its scheduling tools align staffing with real-time demand, skills, availability, and preferences, with rules-based automation and shift replacement. Labor forecasts use machine learning and adaptive models to estimate needs across time spans from minutes to years, drawing on historical results, planned promotions, and weather information. The platform captures time data in real time, calculates complex pay rules, supports time-off requests, and produces compliance reports. In healthcare, Infor Clinical Science can calculate staffing workloads from nurse documentation through Clinical Bridge, which integrates with electronic medical records. Payroll close creates an employee pay information export that can be transferred manually or automatically to an organization’s payroll system. Infor offers WFM as a stand-alone product or alongside Infor HCM. Mobile WFM is an HTML5 application, with Android and iOS versions supported; web and Windows are also listed, along with macOS and API. Infor describes the product as built for large, complex frontline workforces, including healthcare, manufacturing, public sector, and retail organizations. Pricing is available on request.