AeroAdmin vs Matrix42 FastViewer
AeroAdmin
aeroadmin.comMatrix42 FastViewer
matrix42.comSide by side
| Figure | AeroAdmin | Matrix42 FastViewer |
|---|---|---|
| Price from | $5.83/mo | €45/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Remote Support Software | 8.1 (#24) | 8.7 (#9) |
| Spec score · Remote support tools | 7.9 (#29) | 8.5 (#16) |
| Spec score · Remote desktop software | 7.6 (#101) | 8.9 (#16) |
| Access mode | both | both |
| File transfer | Yes | Yes |
| Founded | 2012 | 1992 |
| Free plan | Yes | No |
| Headquarters | San Jose, California, United States | Frankfurt am Main, Germany |
| Mobile apps | No | Yes |
| Session recording | Yes | Yes |
| Supported platforms | Windows; macOS and Linux via WINE | web,Windows,macOS,iOS,Android |
Plans
AeroAdmin
- FreeFree
- PRO$69.90 a year
- BUSINESSPrice not published
- CORPORATEPrice not published
In their own words
Matrix42 FastViewer
Matrix42 FastViewer lets IT teams access and remotely control employee computers, company devices, and servers. It offers a standalone browser app, Windows and Mac desktop apps, and a web app integrated with Matrix42 Enterprise Service Management; mobile apps are also listed for iOS and Android. Support capabilities include unattended access, multiple sessions, and multi-monitor support. Administrators can run remote PowerShell or CMD, reboot devices, and switch users. File transfer and clipboard sharing are supported, with transfers limited to 2 GB per file. Security features include two-factor authentication, access profiles, and 256-bit AES encryption. FastViewer can be deployed in the cloud or on premises and integrates with Matrix42 solutions. A license costs €540 a year per concurrent session, plus 19% VAT, and covers up to 100 installed agents; only the supporter needs a license. The free 30-day cloud trial includes online support, needs no credit card, and ends automatically without a charge. The maker describes it for IT departments, service agents, and developers.