Agoserve vs FieldTask
Agoserve
agoserve.comFieldTask
fieldtask.ioSide by side
| Figure | Agoserve | FieldTask |
|---|---|---|
| Price from | €60/mo | $60/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 2 |
| Spec score · Appliance Repair Software | 8.8 (#1) | 8.1 (#14) |
| Headquarters | Paris, France | Hong Kong |
| Security | The maker says data is hosted in a protected data center in France, backed up daily, and handled in compliance with GDPR. | FieldTask says all accounts have data encrypted at rest and in transit; its HIPAA information specifies AES-256 at rest and TLS in transit. |
| Support | The maker offers free access to online assistance and documentation and says its customer service team answers questions during product demonstrations. | FieldTask provides support by email at [email protected] and offers product specialist onboarding sessions by request. |
Plans
Agoserve
- Agoserve — 6 to 10 licenses€60 a month
- Agoserve — 3 to 5 licenses€80 a month
- Agoserve — 2 licenses€120 a month
- Agoserve — 1 license€170 a month
- Agoserve — more than 10 licensesPriced on request
FieldTask
- HIPAA add-on$60 a month
- FieldTask packages (four packages; names not stated on the opened pricing page)Price not published
In their own words
Agoserve
Agoserve is an operations platform for home appliance repair businesses working in the field, workshop, or store. It manages repair files from the initial request through invoicing, with tracking, customer notifications, and progress updates. Teams can schedule interventions centrally and assign technicians according to availability and skills. Warranty workflows generate and transmit standardized ISG reports, while parts can be reserved against repair files and tracked for availability, allocation, shortages, and replacements. Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers; its maker says it works with more than 125 appliance brands, distributors, and contractors. Technicians can update their activity in real time during customer visits using the mobile version. The platform runs on Android, iOS, Linux, macOS, web, and Windows, and an account is required for V3. The maker says subscriptions include Agoraplus access and are priced by active users. Listed monthly prices are €170.00 for one license, €120.00 for two, €80.00 for three to five, and €60.00 for six to ten; more than ten licenses are priced on quotation.