Align vs ChiroSpring 360

Align is cloud-based practice management software for chiropractic clinics. It combines scheduling, electronic health-record documentation, patient communication, reporting, and billing workflows in a browser-accessible service. Clinics can create customizable SOAP note templates and macros; the maker says a returning-patient note can take as little as 14 seconds with a saved macro. Scheduling supports multiple providers, visit types, rooms, and locations, plus online self-scheduling and two-way texting. Alerts can identify missed visits, patients without future appointments, and care plans nearing expiration. Billing tools cover claim submission, insurance eligibility, denial management, underpayment tracking, and optional in-house, full-service, or hybrid arrangements. Reports address visits, revenue, utilization, retention, collections, and claims, with Excel or QuickBooks export. Align lists security controls including encryption, two-factor authentication, session timeout, and role-based access. Pricing is on request; the vendor offers a demo and fit-check call.

ChiroSpring 360 is cloud-based chiropractic practice management software that brings scheduling, clinical documentation, billing, and patient engagement together. Its SOAP notes support customizable templates and macros, with more than 50 templates listed. Billing tools include automatic claim creation, claim scrubbing, and ERA posting; the Clearinghouse add-on includes a TriZetto account and connection. Appointment reminders can be sent by email, text, or voice, while GrowthHub plans add patient messaging and engagement features. The optional ChiroSpring AI add-on includes an AI Scribe, note rewriting, summaries of up to 30 notes, and a claims assistant that predicts payment likelihood for a CPT code. The cloud software requires no installation and supports Mac, PC, iPad, Android, and Chromebook; separate provider and patient apps are listed. Plans start at $149/mo, and there is no free plan. The maker says patient data is backed up in three U.S. locations and describes ChiroSpring AI as HIPAA compliant. Its FAQ advises providers to get patient consent before AI recording or transcription; requirements vary by state.