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SPECIFICTION
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AlignHQ vs Serviceaide ITSM

AlignHQ

alignhq.net

Serviceaide ITSM

serviceaide.com

Side by side

FigureAlignHQServiceaide ITSM
Price from$30/mo$2,800/mo
Free plan——
Free trialYes—
Open source——
WebYesYes
Windows—Yes
API—Yes
Self-hosted—Yes
Plans published32
Spec score · Change Management Software8.1 (#6)7.4 (#11)
IntegrationsThe Enterprise plan lists custom integrations; the page does not name specific third-party product integrations.Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP.
PurposeAlignHQ is an organizational change management platform for planning, communicating, and measuring organizational change.ChangeGear provides change management and IT service management, with cloud and on-premises deployment options.
SupportStarter includes email support, Professional includes priority support, and Enterprise includes a dedicated account manager.The maker's support page provides a ChangeGear demo portal link and directs customers to product-specific support portals.

Plans

AlignHQ

  • Starter$30 a month
  • Professional$49 a month
  • EnterprisePriced on request

AlignHQ pricing →

Serviceaide ITSM

  • Change Management$2,800 a month
  • ITSM - ESMPriced on request

Serviceaide ITSM pricing →

In their own words

AlignHQ

AlignHQ is a web-based organizational change management platform for planning, communicating and measuring change. Its dashboard tracks initiatives, progress, budgets and timelines. Stakeholder mapping visualizes influence and impact and tracks engagement, champions, sponsors and resistors. Readiness assessments use shareable surveys, automated scoring and department-level analytics. Communication and training tools cover scheduled messages, engagement tracking, training modules and completion rates. Planning features include Gantt timelines, milestone tracking, Excel task import, process mapping and impact analysis. AlignHQ describes its methodology as focused on people, process and technology, with assess, align and sustain stages. Starter costs $30 per user per month; Professional costs $49 per user per month; Enterprise pricing is custom. Every plan includes a five-day trial with full feature access, preloaded demo data and no credit card requirement. AlignHQ says it uses Google Cloud and Firebase, encryption at rest and in transit, role-based access controls and organizational data isolation. Its privacy policy says data is stored in United States data centers unless another location is agreed.

Visit alignhq.net

Serviceaide ITSM

Serviceaide ITSM has no write-up on Specifiction yet; its figures are above.

Visit serviceaide.com