All Quiet vs GoAlert

All Quiet is an incident management and on-call platform for engineering teams. It sends interactive alerts through iOS and Android apps, push notifications, SMS, phone calls, email, Slack, and Microsoft Teams. Smart alert handling routes, groups, and deduplicates incoming alerts from more than 50 monitoring tools, while escalation tiers reroute alerts that remain unacknowledged. Incident reporting records timelines, post-mortems, MTTA, and MTTR. The maker lists more than 50 integrations, including AWS CloudWatch, Datadog, Grafana, Prometheus Alertmanager, Sentry, Jira, and Linear. Native mobile apps support incident collaboration, iOS Critical Alerts, and Android Do-Not-Disturb override. All Quiet states that it is ISO 27001 certified and GDPR compliant, with EU and US data regions. Standard costs $4.99 a month per user and retains incidents for six months. Pro costs $9.99 a month per user with 12-month retention. Enterprise pricing and retention are custom, and a 14-day trial is listed.

GoAlert is free, open-source software for on-call scheduling, alert routing, and escalation. Schedules, rotations, and escalation policies decide who receives an alert and move it onward when it is not acknowledged. Alerts can enter through the generic API, email, Grafana, Prometheus, Site24x7, Sensu, or manual interface entry. Notifications include Twilio SMS and voice, Mailgun email, and Slack. GoAlert is self-hosted, distributed as a single binary or Docker images, and requires a running PostgreSQL instance. Administrators can enable GitHub OAuth or OpenID Connect. The setup guide recommends a data-encryption key for sensitive stored information such as API keys. The interface is responsive and mobile friendly. Two-way SMS is available for US-based numbers; Indian government regulations prevent it for Indian numbers. Rotation scheduling, escalation policies, handoff tools, multichannel notifications, and calendar sync are listed capabilities. The project is licensed under Apache License 2.0.