All Quiet vs HeyOnCall

All Quiet is an incident management and on-call platform for engineering teams. It sends interactive alerts through iOS and Android apps, push notifications, SMS, phone calls, email, Slack, and Microsoft Teams. Smart alert handling routes, groups, and deduplicates incoming alerts from more than 50 monitoring tools, while escalation tiers reroute alerts that remain unacknowledged. Incident reporting records timelines, post-mortems, MTTA, and MTTR. The maker lists more than 50 integrations, including AWS CloudWatch, Datadog, Grafana, Prometheus Alertmanager, Sentry, Jira, and Linear. Native mobile apps support incident collaboration, iOS Critical Alerts, and Android Do-Not-Disturb override. All Quiet states that it is ISO 27001 certified and GDPR compliant, with EU and US data regions. Standard costs $4.99 a month per user and retains incidents for six months. Pro costs $9.99 a month per user with 12-month retention. Enterprise pricing and retention are custom, and a 14-day trial is listed.

HeyOnCall combines website and API monitoring with incident management and on-call paging. Checks cover HTTP and HTTPS availability and performance, response assertions, redirects, and request or response inspection. SSL monitoring validates certificates and chains and can warn before expiration; heartbeat and cron monitoring are also included. Teams can set timezone-aware rotations, change or trade shifts, and sync Google Calendar, Outlook, or iCalendar feeds. Unacknowledged incidents can escalate to another user, a rotation, or everyone in a rotation. Its iOS and Android Critical Alerts can bypass Do Not Disturb, silent or vibrate modes, and volume settings, and repeat until acknowledged. Alert sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; notifications can be sent through Slack, email, Telegram, or webhooks. The API supports custom triggers, incident resolution, and custom payloads. Plans are billed monthly: Free Trial for evaluating is free, Solo is $3 a month, and Pro is $32 a month. The evaluation plan limits users and triggers, while paid plans are limited to 1000 triggers of each listed type.