All Quiet vs Wachd

All Quiet is an incident management and on-call platform for engineering teams. It sends interactive alerts through iOS and Android apps, push notifications, SMS, phone calls, email, Slack, and Microsoft Teams. Smart alert handling routes, groups, and deduplicates incoming alerts from more than 50 monitoring tools, while escalation tiers reroute alerts that remain unacknowledged. Incident reporting records timelines, post-mortems, MTTA, and MTTR. The maker lists more than 50 integrations, including AWS CloudWatch, Datadog, Grafana, Prometheus Alertmanager, Sentry, Jira, and Linear. Native mobile apps support incident collaboration, iOS Critical Alerts, and Android Do-Not-Disturb override. All Quiet states that it is ISO 27001 certified and GDPR compliant, with EU and US data regions. Standard costs $4.99 a month per user and retains incidents for six months. Pro costs $9.99 a month per user with 12-month retention. Enterprise pricing and retention are custom, and a 14-day trial is listed.

Wachd is a free, open-source incident alert and diagnosis service for DevOps and SRE teams. It receives monitoring alerts, gathers nearby operational context, and sends an AI-generated root-cause diagnosis to the on-call engineer. Context can include the last 10 GitHub commits, 30 minutes of Loki or Datadog error logs, and metric history around the alert. Supported AI backends include in-cluster Ollama, vLLM, OpenAI-compatible models, Claude, OpenAI, and Gemini. On-call schedules support primary, secondary, and custom rotations, time restrictions, and self-service overrides. Notifications can use SMS, voice, email, or Slack, with escalation for unacknowledged alerts and cancellation after resolution. Wachd runs in the customer's Kubernetes cluster, can keep incident data inside its VPC, and supports air-gapped in-cluster deployments. It says emails, IP addresses, API keys, and account IDs are stripped before AI processing. The Apache 2.0 plan costs nothing and has no licence fees.