Alta Mailroom vs ConnX Mailroom

Alta Mailroom is mailroom software for handling incoming and outgoing mail and packages. It provides package tracking, recipient notifications, and proof of delivery, allowing teams to follow items and record delivery confirmation. The product supports both mail types and includes directory integrations. Alta Mailroom is available on iOS and the web. It is a paid product, with pricing available on request, and no free plan is listed. Its stated scope centers on tracking deliveries, notifying recipients, recording delivery proof, and connecting mailroom workflows with directory information. Organizations can use those functions for mailroom operations involving both incoming and outgoing items.

ConnX Mailroom tracks mail and packages as they move from an organization's mailroom to recipients. Staff can label incoming items with a new barcode or use the courier's barcode, then book items against recipients with a scanner. The system can email recipients when mail arrives. Handheld devices can capture signatures as proof of delivery and photographs of damaged items. Workflows cover pigeon-hole collection, courier and van deliveries, and mail trolley delivery and collection. Web-based parcel tracking and reporting provide item information, while an audit trail records movements from booking in so staff can trace an item's last known location. Mailroom is an on-premise solution that ConnX says runs behind the customer's own firewalls. The M3 OX10 handheld can send updates over internal Wi-Fi or GPRS in real time, or be downloaded on return for batch updates. ConnX identifies banks, building societies, large or multi-floor sites, NHS Trusts, universities, and carriers or courier companies as potential users. The company invites prospective customers to arrange a demo and request a quote; no Mailroom price is stated.