Alterable vs Recombee
Alterable
alterable.com
Recombee
recombee.comSide by side
| Figure | Alterable | Recombee |
|---|---|---|
| Price from | $49/mo | $99/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Email Personalization Software | 8.5 (#4) | 8.7 (#3) |
| Headquarters | Claymont, Delaware, USA | Prague, Czech Republic |
| Security and privacy | The privacy policy says Cloudflare processes log data for hosting and security and that Alterable uses commercially reasonable security practices, while noting it cannot guarantee absolute security. | Recombee says customer data is pseudonymized, servers have physical and software safeguards, routine penetration tests are performed, database access is monitored and logged, and processing servers are in the EU. |
| Support | Engage is self-serve, Pro offers priority email support with responses within 24 hours, and Scale offers dedicated support with responses within 8 hours. | The pricing page lists customer support tiers, mail, availability guarantees, an account manager, video calls, a Slack channel, integration support, and data science support as plan features. |
| What it does | Alterable generates email content when a recipient opens a message, including countdowns, personalized images, dynamic products, local maps, surveys, and scratchers. | Recombee is a cloud recommendation-as-a-service platform for personalized content, product and search recommendations. |
Plans
In their own words
Recombee
Recombee is a real-time recommendation engine and personalized search service for digital products and experiences. Its recommendations respond to user interactions and catalog changes, and personalized semantic search is included. Customers can shape results and business rules with scenario settings, filters, boosters, constraints and ReQL. The Admin UI offers customizable reports and insights into interactions with recommendations and the platform. Developer options include a REST API, SDK clients in multiple programming languages, catalog feeds and no-code widgets. Official plugins are listed for Keboola and Segment; community plugins include WordPress, Drupal, Laravel, Kentico, Kentico Kontent and n8n. The product targets industries including e-commerce, video, news and media, music and podcasts, real estate, marketplaces, travel and recruitment. Pricing includes a free plan and an unlimited 30-day trial. The free tier limits monthly interactions and recommendation requests to fewer than 100,000 each, active users to fewer than 20,000, and catalog items to fewer than 20,000. Standard starts at $99 a month. Founded in 2015, the company is headquartered in Prague, Czech Republic.