Altify vs Encompass-CX
Altify
altify.comEncompass-CX
encompass-cx.comSide by side
| Figure | Altify | Encompass-CX |
|---|---|---|
| Price from | $20/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Account Planning Software | 9.0 (#2) | 8.1 (#8) |
| AI coaching | MaxAI reads live Altify and Salesforce data and provides methodology-specific deal and account guidance. | AI-generated coaching uses buyer feedback and account-team blind spots to guide managers and account teams. |
| Documentation | Altify Help provides user and administrator guides for active releases, Insights help, e-learning, MCP help and archived version documentation. | The help center covers login, accounts, reports, dashboards, contacts, tasks, surveys, action planning, AI Hub, administration and data exports. |
| Rating on G2 | Altify scores 4.2 out of 5 from 76 reviews. | 3.5 out of 5 from 1 review |
| Support | Customers use a support portal or email support, and users authenticate through their company Salesforce credentials rather than a separate Altify login. | The help center provides a contact form for additional assistance and the site publishes [email protected]. |
| What it does | Altify is a revenue-execution platform for complex B2B sales that combines account planning, relationship intelligence, opportunity management, sales methodology and AI coaching inside Salesforce. | Encompass-CX maps relationship strength for individual buyers inside strategic accounts to expose revenue risk and expansion opportunities. |
Plans
Altify
- Altify Insights$20 a month
- Sales Process$25 a month
- Account Manager$40 a month
- Opportunity Manager$40 a month
- AltifyPriced on request
- Altify subscriptionPrice not published
In their own words
Altify
Altify is a Salesforce-native revenue execution platform for enterprise sales teams managing complex sales cycles. Altify Accounts provides living account plans with objectives, actions, and whitespace mapping connected to Salesforce opportunities. Relationship Map helps teams map buying-group influence and identify stakeholders involved in a deal. Altify Opportunities and Sales Process support qualification, sales methodology, reviews, and pipeline visibility. MaxAI reads live Altify and Salesforce data to offer methodology-specific account and deal guidance. It works with Claude, Microsoft Copilot, ChatGPT, and Salesforce Agentforce through MCP or natively in Agentforce. Administrators can apply hard caps to AI budgets, review consumption dashboards, and control deployed skills. Altify is delivered as a managed Salesforce package, supports Enterprise, Developer, and Unlimited editions, and requires a Salesforce license. The company also describes integrations with Slack and Google Docs, plus reporting support for Einstein, Tableau, and other BI tools. Pricing is quote-based and depends on selected solutions, number of users, and whether Revenue Services are included. Altify says it became an independent company in March 2025 with backing from Gallant Capital Partners.
Encompass-CX
Encompass-CX is a web platform for B2B organizations managing strategic or high-value accounts. It measures relationship strength for each decision-maker through Buyer Equity, helping teams spot exposed revenue and risks that account-wide averages may miss. The platform compares account teams’ predictions about buyers with buyers’ feedback to identify misalignment. Its AI uses relationship gaps to suggest practical next steps and provide learning and coaching for account teams and managers. The CX AI Hub adds portfolio-level intelligence, trend tracking, segmentation, and the ability to send Buyer Equity data to Salesforce, HubSpot, or a data warehouse. Listed integrations also include Oracle Sales Cloud, Zoho, Pipedrive, Microsoft Dynamics, monday.com, and Marketo. The company states that Encompass-CX is SOC 2 Type II certified and GDPR compliant; listed safeguards include AES-256 encryption at rest, TLS 1.3 in transit, configurable US or EU data residency, SSO/SAML, and role-based access controls. Pricing is on request. A product article offers a free 30-day trial, though current trial terms are not displayed on the contact and pricing page.