AlwaysIP Cloud Phone System vs VitalPBX
AlwaysIP Cloud Phone System
alwaysip.com
VitalPBX
vitalpbx.comSide by side
| Figure | AlwaysIP Cloud Phone System | VitalPBX |
|---|---|---|
| Price from | £11.99/mo | $100/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Business Phone Systems | 8.9 (#15) | 9.2 (#7) |
| Auto attendant | Yes | Yes |
| Call routing | Features include multi-level IVR, multilingual support, and time-based call routing. | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The maker lists HubSpot, Zoho CRM, Salesforce, Bitrix24, Odoo, Zoho Desk, Microsoft Teams, and hotel PMS integrations. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | AlwaysIP describes its cloud PBX as a unified communications platform for businesses of different sizes. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security controls | The pricing page lists passwordless logins, single sign-on, two-factor authentication, TLS support, and IP and country restrictions. | The plan matrix lists firewall, intrusion detection, OpenVPN, geo-firewall, high availability and API V2; VitalPBX 4 documentation also describes two-factor authentication and IP access control. |
| Voicemail transcription | Yes | Yes |
Plans
AlwaysIP Cloud Phone System
- Business Standard£11.99 a month
- Business Premium£14.99 a month
- Business Premium Plus£17.99 a month
- Contact Centre£19.99 a month
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
AlwaysIP Cloud Phone System
AlwaysIP Cloud Phone System has no write-up on Specifiction yet; its figures are above.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.