AMCS Utility Billing vs Cadebill
AMCS Utility Billing
amcsgroup.comCadebill
cadebill.comSide by side
| Figure | AMCS Utility Billing | Cadebill |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| API | — | Yes |
| Plans published | 0 | 0 |
| Spec score · Utility Billing Software | 7.6 (#10) | 7.6 (#11) |
| Billing | Its billing engine bills and rates millions of records every day. | It supports convergent billing for products and services on a single bill, with configurable rating and invoice formats. |
| Customer portal | Customers can use a customizable branded portal to view statements, pay online, and submit service requests. | The secure Web Cadebill portal lets customers view invoices, make payments, enroll in automatic payments, and request service changes. |
| Founded | 2003 | 1991 |
| Headquarters | Limerick, Ireland | Manassas, Virginia, USA |
| Product | AMCS Utility Billing is a cloud-based contract and billing solution designed for the utilities industry. | Cadebill is an integrated telecom billing and business operations platform for carriers, ISPs, cable operators, and utility companies. |
| Security | AMCS describes the cloud solution as supporting efficient and secure operations, but the product page gives no specific security certification. | Cadebill Security provides user-level access privileges and an audit trail of user actions. |
| Support | AMCS offers customer support and professional services through links on its corporate site. | The maker site lists customer service chat, phone numbers, and a schedule-a-demo option. |
In their own words
AMCS Utility Billing
AMCS Utility Billing is a cloud-based contract and billing solution for utilities. Its billing engine rates and bills millions of records each day, and staff can use customer information management to view a complete account. The system accepts meter readings in varied formats and applies customer contract specifications, with support for multiple tariffs and time intervals. It produces customised invoices for email delivery or mailing through a vetted print house. A branded customer portal lets people view statements, pay online, and submit service requests. Payment methods also include phone, autopay, and mail, with integration to popular payment processors. AMCS describes the product for electricity, water, gas, air conditioning, and telecommunications utilities. For Australia, the solution is AEMO Certified, automates communications with the electricity market hub, and imports NEM12 and NEM13 data. It is delivered as cloud SaaS; AMCS says cloud delivery lets personnel work away from the office and avoids downtime for upgrades. The product page invites prospective customers to request a demo, but does not state a price.
Cadebill
Cadebill is a telecom billing and operational management platform for telecom operators, ISPs, cable operators, and utility companies. Its billing capabilities include product catalogs, customer and rate management, call detail record processing, taxation, and customer financial accounting. The rating engine handles CDR, UDR, and IPDR records from switches or other sources, including large volumes in near real time. A mediation engine can collect and validate records in any format, correlate and segment them, and transform data with templates and rules. The customer portal supports electronic bills and payments, self-service provisioning, billing inquiries, trouble resolution, and service-change requests. Cadebill also automates provisioning through available open APIs and updates billing information after provisioning. Analytics include service-quality monitoring, SLA measures, real-time alerts, and financial dashboards. It is offered as hosted SaaS or a licensed model, and is available through API, web, and Windows. MCL Systems Limited says it was founded in 1991 and is based in Manassas, Virginia. Pricing is paid and available on request.