AMCS Utility Billing vs MuniSoft Utility Billing and Receivables
AMCS Utility Billing
amcsgroup.comMuniSoft Utility Billing and Receivables
munisoft.caSide by side
| Figure | AMCS Utility Billing | MuniSoft Utility Billing and Receivables |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Utility Billing Software | 7.6 (#10) | 7.6 (#12) |
| Founded | 2003 | MuniSoft says it has served local governments with municipal software since 1985. |
| Headquarters | Limerick, Ireland | Regina, Saskatchewan, Canada |
| Meter readings | The system ingests meter readings in a variety of formats and bills them to customer contract specifications. | Meter readings can be entered manually or from automated data collection systems. |
| Security | AMCS describes the cloud solution as supporting efficient and secure operations, but the product page gives no specific security certification. | MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite. |
| Support | AMCS offers customer support and professional services through links on its corporate site. | MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request. |
Plans
MuniSoft Utility Billing and Receivables
- Utility Billing and ReceivablesPriced on request
In their own words
AMCS Utility Billing
AMCS Utility Billing is a cloud-based contract and billing solution for utilities. Its billing engine rates and bills millions of records each day, and staff can use customer information management to view a complete account. The system accepts meter readings in varied formats and applies customer contract specifications, with support for multiple tariffs and time intervals. It produces customised invoices for email delivery or mailing through a vetted print house. A branded customer portal lets people view statements, pay online, and submit service requests. Payment methods also include phone, autopay, and mail, with integration to popular payment processors. AMCS describes the product for electricity, water, gas, air conditioning, and telecommunications utilities. For Australia, the solution is AEMO Certified, automates communications with the electricity market hub, and imports NEM12 and NEM13 data. It is delivered as cloud SaaS; AMCS says cloud delivery lets personnel work away from the office and avoids downtime for upgrades. The product page invites prospective customers to request a demo, but does not state a price.
MuniSoft Utility Billing and Receivables
MuniSoft Utility Billing and Receivables has no write-up on Specifiction yet; its figures are above.