Appointment Reminder vs MedSiteAI
Appointment Reminder
appointmentreminder.comMedSiteAI
medsiteai.comSide by side
| Figure | Appointment Reminder | MedSiteAI |
|---|---|---|
| Price from | $29/mo | $399/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 4 |
| Spec score · SMS Appointment Reminder Software | 8.3 (#5) | 7.5 (#16) |
| Integrations | Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom, and Google Meet. | The integrations directory lists 70+ EHR and practice-management workflows, including Epic, Cerner, athenahealth, DrChrono, ChiroTouch, Jane App, Dentrix, Stripe, Square, Google Calendar, and Outlook. |
| Intended customers | The company describes the service as built for appointment-based businesses and says it serves businesses across 18 or more industries. | The maker positions the platform for medical practices and describes support for more than 50 specialties, from dental to fertility. |
| Security | The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. | The security page states AES-256 encryption at rest, TLS 1.3 in transit, role-based permissions, administrative MFA, audit trails, and a BAA before PHI is used. |
| Support | The contact page lists email, phone, a help center, and in-app support chat for existing customers. | Existing customers can contact support through the dashboard or by email, and the maker instructs customers not to send PHI by email. |
Plans
Appointment Reminder
- Starter$29 a month
- Growth$49 a month
- Professional$89 a month
- Business$150 a month
MedSiteAI
- Growth$399 a month
- Practice Complete$599 a month
- Practice Ultimate$799 a month
- Practice Elite$1,199 a month
In their own words
Appointment Reminder
Appointment Reminder automates SMS, email and voice reminders for appointment-based businesses, syncing them with calendars. Clients can reply to confirm, cancel or reschedule, and those responses update the calendar. An embeddable website widget lets clients book appointments around the clock. Reporting covers confirmation rates, no-show rates and reminder performance.
Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom and Google Meet. Plans start at $29/mo, and the 14-day free trial includes full access to the selected plan’s features. All listed plans include unlimited calendars. Each outgoing SMS or voice call counts as one reminder; email reminders and incoming patient replies are free and unlimited. The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. A signed Business Associate Agreement is available on paid plans at no additional cost. Its HIPAA page says it does not currently hold SOC 2 certification.