Appointment Reminder vs Remelo
Appointment Reminder
appointmentreminder.comRemelo
remelo.comSide by side
| Figure | Appointment Reminder | Remelo |
|---|---|---|
| Price from | $29/mo | $1.50/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Business Text Messaging Software | 8.3 (#6) | 7.8 (#20) |
| Messaging | Clients can reply to confirm, cancel, or reschedule appointments, with responses updating the calendar. | Clients can reply to reminder SMS messages, and businesses can respond or send one-off messages from the dashboard. |
| Online booking | Clients can book appointments around the clock through an embeddable website widget. | It offers online booking pages that let clients book and change appointments online. |
| Security | The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. | The site states, “We take security seriously,” and warns that autofill may prevent the support form from submitting due to security measures. |
| Support | The contact page lists email, phone, a help center, and in-app support chat for existing customers. | The contact page says Remelo endeavours to answer enquiries within 12 hours and provides a ticketing helpdesk. |
Plans
Appointment Reminder
- Starter$29 a month
- Growth$49 a month
- Professional$89 a month
- Business$150 a month
Remelo
- NewbieFree
- Pro$15 a month
- Pro$18 a year
- Business$35 a month
- Business$42 a year
- Enterprise$60 a month
- Enterprise$72 a year
In their own words
Appointment Reminder
Appointment Reminder automates SMS, email and voice reminders for appointment-based businesses, syncing them with calendars. Clients can reply to confirm, cancel or reschedule, and those responses update the calendar. An embeddable website widget lets clients book appointments around the clock. Reporting covers confirmation rates, no-show rates and reminder performance.
Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom and Google Meet. Plans start at $29/mo, and the 14-day free trial includes full access to the selected plan’s features. All listed plans include unlimited calendars. Each outgoing SMS or voice call counts as one reminder; email reminders and incoming patient replies are free and unlimited. The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. A signed Business Associate Agreement is available on paid plans at no additional cost. Its HIPAA page says it does not currently hold SOC 2 certification.
Remelo
Remelo is a web-based appointment reminder system for businesses, with online booking and rescheduling. It can send reminders by SMS, email, or voice at times and frequencies chosen by the business, using branded templates that can include client or company details. Clients can reply to SMS reminders, and staff can answer or send one-off messages from the dashboard. Booking pages let clients book or change appointments online. Remelo lists integrations with Google Calendar, Outlook Calendar, Office 365 Calendar, and iCloud Calendar; it says Google Calendar is checked for new or cancelled appointments approximately every five minutes. For Outlook reminders, it reads client email addresses or mobile numbers from the event title. Staff can have individual accounts with limited access to admin settings and client records. The free Newbie plan includes 25 appointments, one staff member, and one online booking page. Pro costs $15 a month, Business $35 a month, and Enterprise $60 a month, each billed Pay Monthly. Remelo is the trading name of Search Ventures Ltd, headquartered in London, United Kingdom.