AppSignal vs Chronosphere Application Observability
AppSignal
appsignal.comChronosphere Application Observability
chronosphere.ioSide by side
| Figure | AppSignal | Chronosphere Application Observability |
|---|---|---|
| Price from | $23.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Application Performance Monitoring | 8.6 (#4) | 9.0 (#2) |
| Founded | 2012 | 2019 |
| Headquarters | Amsterdam, Netherlands and Austin, Texas (dual headquarters) | New York, New York, United States |
| Intended users | The free plan is described as suitable for startups, hobby projects, and side projects. | The company describes Chronosphere as a business-to-business SaaS observability service trusted by teams from startups to Fortune 500 companies. |
| Security | AppSignal states that it is ISO 27001 certified and GDPR and HIPAA compliant. | Chronosphere states that it is SOC 2 Type 2 and ISO 27001 audited and encrypts customer data at rest and in transit using TLS 1.2 or higher and AES 256. |
| Security controls | Its listed security measures include regular penetration tests, enforced 2FA, encrypted backups, limited data retention, and a bug bounty. | Customer data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256. |
| Support | AppSignal says customers can contact a real engineer through live chat or support email. | Customer support includes 24/7 year-round communication through Slack, Zendesk, or email, plus optional office hours and calls. |
Plans
Chronosphere Application Observability
- Chronosphere pilotFree
- PilotFree
- Chronosphere Observability PlatformPriced on request
- Custom enterprise subscriptionPriced on request
In their own words
AppSignal
AppSignal is a cloud application-monitoring service for developers, with error tracking, performance monitoring, logs, and tracing. Error tracking groups exceptions with backtraces and the deployment linked to each issue. Performance monitoring covers response times, throughput, slow endpoints, and slow queries. Log management provides full-text search, attribute filters, saved queries, live tail, and pattern-based alerts. Distributed tracing, transaction tracing, and log correlation are available. AppSignal lists support for Ruby, Elixir, Node.js, JavaScript, Python, Go, Java, PHP, and Rust, with integrations including Slack, GitHub, Jira, Linear, GitLab, and PagerDuty. Its MCP server lets AI assistants such as Claude, Cursor, and Zed query production errors, traces, and deploys. The free plan costs nothing and includes 30K requests, 1GB logging, five-day retention, and unlimited users, teams, applications, and dashboards. Paid access is $279 a year, billed yearly at $23.25/month, with 250K requests per month. A 30-day full-featured trial requires no credit card. AppSignal says it does not charge overages or stop monitoring when limits are crossed.
Chronosphere Application Observability
Chronosphere Application Observability is a cloud service for helping teams find and resolve problems in cloud-native applications and microservices. Chronosphere Lens creates service views aligned with an application’s architecture. Teams can use RED metrics and service-level objectives to understand performance and service dependencies, while metrics, logs, traces, and events are correlated with system changes and their effects. Distributed tracing maps request paths across components to help locate latency and inter-service communication issues. Dynamic trace sampling is offered to balance observability insight with cost. The service accepts open telemetry formats including Prometheus and OpenTelemetry. Listed alerting connections include Slack, PagerDuty, OpsGenie, VictorOps, email, and a general-purpose webhook. Pricing for the Observability Platform is based on useful data retained and customized for each organization; no price is listed. Pilots are typically free and average 2–3 weeks, though large-scale or long-term pilots may be paid. A free trial is offered, but there is no free plan. Customer support includes year-round, 24/7 communication through Slack, Zendesk, or email, with optional office hours and calls.