| Security | The privacy policy lists TLS in transit, authentication, row-level access controls, service-role boundaries, and restricted internal access as safeguards. | Its privacy policy says it maintains reasonable administrative, technical, and physical safeguards, while noting that internet data transmission cannot be guaranteed secure. |
| Support | Support covers account access, story generation, credits, purchases, creator submissions, and technical problems. | Sudowrite lists [email protected] for contact and offers free live classes led by authors who use the product. |