Arctera eDiscovery vs Exterro eDiscovery
Arctera eDiscovery
arctera.com
Exterro eDiscovery
exterro.comSide by side
| Figure | Arctera eDiscovery | Exterro eDiscovery |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Legal eDiscovery Software | 8.5 (#3) | 7.7 (#11) |
| Founded | 2024 | 2008 |
| Headquarters | San Ramon, California, United States | Exterro lists its U.S. corporate headquarters in Portland, Oregon. |
| Integrations | The product documentation describes targeted collection from Google Workspace, including Google Chat, Gmail, and Drive, when the service is enabled. | Exterro says its prebuilt connectors integrate with more than 190 enterprise systems. |
| Legal holds | Legal Hold Management supports hold notices, reminders, custodian surveys, and a custodian portal for collecting data. | Legal hold workflows automate custodian notifications, acknowledgments, escalations, preservation, and audit trails. |
| Purpose | Arctera eDiscovery supports legal and compliance teams in managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. | Exterro eDiscovery manages the EDRM lifecycle from legal hold and preservation through collection, processing, AI-assisted review, and production. |
| Support | Users who have trouble signing in are directed to their administrator and then to technical support through their administrator. | Exterro directs technical support questions to its support portal and provides contact information for product inquiries and demos. |
Plans
In their own words
Arctera eDiscovery
Arctera eDiscovery supports legal, governmental, and corporate organizations managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. It can be deployed on premises, hosted in the cloud, or delivered as SaaS, and spans legal hold, data capture, processing, review, analysis, and production. Teams can automate up to 100 searches at a time using keywords and metadata. Collection includes prebuilt and custom connectors and custodian mapping for tracing data relationships. Analytics handles multiple formats and languages; review tools include concept-based and audio or video keyword search, redaction, conversation threading, and item tagging. Legal Hold Management covers notices, reminders, custodian surveys, and a portal for collecting data. Case teams can collaborate with distinct privileges, share searches, and add notes and tags. The SaaS offering includes InsightAI, described as using NLP, machine learning, and generative AI. The product supports requirements including FOIA, CCPA, and Data Subject Access Requests. Pricing is on request and there is no free plan. A pilot trial license expires after 60 days or when the pilot service ends, whichever comes first.
Exterro eDiscovery
Exterro eDiscovery has no write-up on Specifiction yet; its figures are above.