Arctera eDiscovery vs Redactable

Arctera eDiscovery supports legal, governmental, and corporate organizations managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. It can be deployed on premises, hosted in the cloud, or delivered as SaaS, and spans legal hold, data capture, processing, review, analysis, and production. Teams can automate up to 100 searches at a time using keywords and metadata. Collection includes prebuilt and custom connectors and custodian mapping for tracing data relationships. Analytics handles multiple formats and languages; review tools include concept-based and audio or video keyword search, redaction, conversation threading, and item tagging. Legal Hold Management covers notices, reminders, custodian surveys, and a portal for collecting data. Case teams can collaborate with distinct privileges, share searches, and add notes and tags. The SaaS offering includes InsightAI, described as using NLP, machine learning, and generative AI. The product supports requirements including FOIA, CCPA, and Data Subject Access Requests. Pricing is on request and there is no free plan. A pilot trial license expires after 60 days or when the pilot service ends, whichever comes first.

Redactable is a web-based platform for detecting and permanently removing sensitive information from documents and images. Its AI identifies personal, health, financial, and other sensitive patterns for redaction. Built-in OCR makes scanned documents and image-based PDFs searchable before redaction. Supported inputs include PDF, TIFF, PNG, and JPG files from device uploads or supported third-party services; output is PDF. Redactable says it removes hidden metadata, embedded objects, and residual data from redacted files. Collaboration tools include shared workspaces, task assignments, comments, role-based permissions, activity logs, and version history. It can generate redaction certificates and audit logs recording who redacted what and when. Integrations listed include Google Drive, Dropbox, OneDrive, Box, SharePoint, and Clio. Redactable states that it is SOC 2 Type II certified and HIPAA compliant, uses AES-256 encryption at rest and TLS 1.2 or higher in transit, and does not retain document content beyond the redaction job or use it to train AI models. Three documents are free; pay-as-you-go costs $7.50 after that. Starter costs $19 a month billed annually.