Arctera eDiscovery vs RedactLaw
Arctera eDiscovery
arctera.com
RedactLaw
redactlaw.comSide by side
| Figure | Arctera eDiscovery | RedactLaw |
|---|---|---|
| Price from | — | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Legal eDiscovery Software | 8.5 (#3) | 8.6 (#2) |
| Compliance | The page names FOIA, CCPA, and Data Subject Access Requests among the compliance requirements the eDiscovery solutions support. | RedactLaw says its infrastructure uses SOC 2 Type II certified providers and that HIPAA BAAs are available. |
| Integrations | The product documentation describes targeted collection from Google Workspace, including Google Chat, Gmail, and Drive, when the service is enabled. | Clio, MyCase, PracticePanther, iManage, NetDocuments, Dropbox, OneDrive, Box and generic cloud storage are marked coming soon; REST API is marked available now. |
| Purpose | Arctera eDiscovery supports legal and compliance teams in managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. | RedactLaw describes itself as an AI-powered document redaction platform built exclusively for law firms. |
| Support | Users who have trouble signing in are directed to their administrator and then to technical support through their administrator. | The contact page says support and sales inquiries receive responses within 24 hours on business days. |
Plans
RedactLaw
- FreeFree
- Starter$39 a month
- Pro$79 a month
- Firm$149 a month
- EnterprisePriced on request
In their own words
Arctera eDiscovery
Arctera eDiscovery supports legal, governmental, and corporate organizations managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. It can be deployed on premises, hosted in the cloud, or delivered as SaaS, and spans legal hold, data capture, processing, review, analysis, and production. Teams can automate up to 100 searches at a time using keywords and metadata. Collection includes prebuilt and custom connectors and custodian mapping for tracing data relationships. Analytics handles multiple formats and languages; review tools include concept-based and audio or video keyword search, redaction, conversation threading, and item tagging. Legal Hold Management covers notices, reminders, custodian surveys, and a portal for collecting data. Case teams can collaborate with distinct privileges, share searches, and add notes and tags. The SaaS offering includes InsightAI, described as using NLP, machine learning, and generative AI. The product supports requirements including FOIA, CCPA, and Data Subject Access Requests. Pricing is on request and there is no free plan. A pilot trial license expires after 60 days or when the pilot service ends, whichever comes first.
RedactLaw
RedactLaw is an AI-powered document redaction platform made for law firms. It detects personal information and HIPAA identifiers, applies context-aware recognition, and assigns confidence scores to help users review proposed redactions. Reviewers can compare a detection with the original, approve or reject items individually, or handle flagged items in bulk. The product says it removes underlying data permanently and clears metadata and hidden layers from redacted files. It accepts PDF, DOCX, XLSX, JPEG, PNG, and TIFF files, including scanned documents through OCR, and produces redacted PDFs. Templates cover medical records, court filings, FOIA responses, financial discovery, employment records, and immigration files. Redaction decisions, users, and timestamps appear in an audit trail, with PDF and CSV exports. RedactLaw is available on the web, by API, and as self-hosted software. The free plan allows five documents a month, up to ten pages each, for one user; paid plans start at $39 a month.