Arctera eDiscovery vs RelativityOne

Arctera eDiscovery supports legal, governmental, and corporate organizations managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. It can be deployed on premises, hosted in the cloud, or delivered as SaaS, and spans legal hold, data capture, processing, review, analysis, and production. Teams can automate up to 100 searches at a time using keywords and metadata. Collection includes prebuilt and custom connectors and custodian mapping for tracing data relationships. Analytics handles multiple formats and languages; review tools include concept-based and audio or video keyword search, redaction, conversation threading, and item tagging. Legal Hold Management covers notices, reminders, custodian surveys, and a portal for collecting data. Case teams can collaborate with distinct privileges, share searches, and add notes and tags. The SaaS offering includes InsightAI, described as using NLP, machine learning, and generative AI. The product supports requirements including FOIA, CCPA, and Data Subject Access Requests. Pricing is on request and there is no free plan. A pilot trial license expires after 60 days or when the pilot service ends, whichever comes first.

RelativityOne is a vendor-cloud platform for legal work, including litigation, investigations, and other legal data challenges. It supports e-discovery from collection through production and review of emails, spreadsheets, chats, prompt-and-response conversations, and PDFs. Review tools include a native file viewer, email threading, and automated redaction; production options include TIFF, text, metadata, load files, and native files with placeholders. Administrators can manage permissions for users, system administrators, workspaces, and specific objects such as views, tabs, and fields. Security Center is included. Relativity says several AI capabilities are included with committed data volume, without separate AI licenses or per-user fees; other products, including Data Breach Response, Translate, FOIA, and Legal Hold, are licensed separately. Licensing is flexible: pay as you go or commit for one or three years, with pricing on request. The platform lists API, iOS, macOS, web, and Windows access, and customers can choose data location in 17 countries. Linux-based devices and mobile browsers are unsupported; mobile-device use requires the mobile app.