Arctic Wolf Managed Detection and Response vs Critical Start MDR

Arctic Wolf Managed Detection and Response (MDR) provides continuous monitoring of networks, endpoints, and cloud application services to detect, respond to, and recover from cyber attacks. It gathers security telemetry from internal and external networks, endpoints, and cloud environments, then enriches it with threat feeds, OSINT, CVE, and account-takeover data. Each customer receives the Arctic Wolf Concierge Experience, with security experts who learn the organization’s environment, priorities, and risks. The MDR license includes Arctic Wolf Agent and Active Response, which can contain, remove, or disconnect threats through email, identity, host, network, and URL integrations. Its Aurora Agentic SOC uses more than 300 specialized agents, with people validating critical decisions and outcomes. Data Explorer supports searches and investigations across analyzed, enriched, and historical security data. Customers can monitor investigations, manage tickets, review risk, and check environment health through mobile apps. Pricing is on request. MDR Connect includes 90 days of log retention and a three-day Data Explorer Lite search window; longer retention and access are add-ons.

Critical Start MDR is a managed detection and response service combining proactive security intelligence with human-driven threat detection and response. It identifies unmonitored assets, endpoint coverage gaps, and log-ingestion failures. Customers can choose automatic, facilitated, or managed remediation, while analyst collaboration and threat response are described as available 24x7x365. The MDR page states a 10-minute notification SLA for Critical alerts. Named integrations include CrowdStrike Falcon, Microsoft Defender for Endpoint, Palo Alto Networks Cortex XDR, SentinelOne, and VMware Carbon Black. The provider also describes direct APIs and more than 100 log-source integrations across email, identity, cloud, network, and endpoint environments. MOBILESOC, available on iOS and Android, can isolate hosts, disable user accounts, and remove email. Analysts work in SOC 2 Type 2 certified centers. MDR for operational technology supports multiple physical locations, separate IT and OT alert handling, and read-only visibility rules. Pricing is available on request.