Ariv Healthcare CRM vs Zoho CRM
Ariv Healthcare CRM
ariv.health
Zoho CRM
zoho.comSide by side
| Figure | Ariv Healthcare CRM | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 15 |
| Spec score · Healthcare CRM Software | 7.6 (#13) | 8.5 (#5) |
| Customization | Administrators can add custom fields and objects at runtime, with permission sets controlling who can see and edit them. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Headquarters | Lincolnshire, Illinois, United States | Chennai, India |
| Purpose | Ariv Healthcare CRM is a CRM for healthcare teams with Ariv market intelligence attached to accounts. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Support | Ariv says email inquiries usually receive a response the same business day. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Ariv Healthcare CRM
Ariv Healthcare CRM is a web CRM for healthcare teams, offered as an add-on to any Ariv product. Its records model organizations, practices, providers, payers, and their relationships. Sales work includes leads, opportunities, activities, tasks, saved views, kanban boards, and global search. A report builder, shared dashboards, and automation flows support oversight and repeatable processes. Administrators can create custom fields and objects at runtime, while permission sets control visibility and editing. CSV import includes duplicate detection and merge. Accounts can show Medicare lives, quality standing, and market context from Ariv’s claims foundation, and organizations from other Ariv products can enter the CRM pipeline in one step. Ariv says its verified CMS claims data covers all 50 states and is refreshed weekly. It also describes small-cell suppression and architectural tenant isolation. Pricing is on request. The product is intended for home health agencies, hospices, skilled nursing operators, specialty practices, and risk-bearing ACOs and MSOs.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.