Arize AX vs Fiddler AI

Arize AX is a platform for improving AI agents by turning production behavior into investigations, evaluations, and experiments. Signal surfaces important issues, helps identify causes, and prepares fixes for review. Managed Agents can investigate failing traces, fix repository bugs, automate recurring checks, or be created from scratch. Swarm Observability tracks status and performance across an agent swarm in real time. Agent-as-a-Judge uses telemetry to produce scalable evaluations that can surface unknown failures, while end-to-end experiments help validate changes. Integrations include OpenAI, Anthropic, Google GenAI, Amazon Bedrock, LangChain, LangGraph, LlamaIndex, CrewAI, and Vercel AI SDK; tracing follows OpenInference conventions and OpenTelemetry. AX Free costs nothing and includes 10 Signal issues/month, 25k trace spans/month, 1 GB ingestion/month, and 15-day retention. AX Pro costs $50 a month, with 25 Signal issues/month, 50k trace spans/month, 10 GB ingestion/month, and 30-day retention. Enterprise pricing is custom. Self-hosted deployment keeps observability data, authentication, APIs, and UI within customer infrastructure; air-gapped deployment is available.

Fiddler AI provides observability and security for AI agents and predictive applications. It evaluates agents and models during development, then monitors them in production, with diagnostics spanning more than 100 built-in and custom metrics such as hallucination, toxicity, PII/PHI, drift, performance, and business KPIs. Real-time guardrails can detect risks and pause, reroute, or escalate agent actions. The platform records decisions, actions, evaluations, and policy outcomes to support audit evidence for requirements including GDPR, HIPAA, NAIC, and SR 11-7. It names LangGraph, Amazon Bedrock, and AWS Strands Agents as native framework support, and is built on OpenTelemetry standards. Deployment options include cloud SaaS, VPC, on-premises, and air-gapped environments. Fiddler says it is SOC 2 Type II certified, complies with HIPAA, and encrypts data in transit and at rest. Plans include Free at free, Developer at a price agreed with the maker billed per trace, and Enterprise with no listed price. The company was founded in 2018 and is headquartered in Palo Alto, California.