Arrow vs GetMax

Arrow is a collaborative AI workspace for healthcare payments and revenue cycle teams. It identifies denial causes, fixes claims, contacts payers, and resubmits claims, while making actions visible to the team in real time. It also handles payer follow-ups, claim-status checks, and underpayment work by contacting payers and moving claims forward. Real-time dashboards track denial trends by payer, root cause, and resolution rate. Arrow connects with EHRs, clearinghouses, and payer portals, and teams can work through an EHR, a payer portal, or the Arrow platform. Its work can be grounded in organizational documents and data, proven precedents, and trusted third-party sources. The workflow scope runs from billing to payments and includes denial management, payment posting, and revenue analytics. Arrow identifies C-suite leaders, revenue cycle management vice presidents, and billers among its users. It is a paid product with pricing on request; prospective customers are invited to book a demo. The company is Arrow, Inc.

GetMax is a revenue cycle management platform for US healthcare, with a stated scope spanning eligibility, coding, billing, prior authorization, A/R follow-up, denial management, and payment posting. Its live Practice Portal offers eligibility checks, A/R summaries, denials and appeals, fee schedule lookup, underpayment detection, and provider search. The coding assistant proposes ICD-10 and CPT codes, validates them against the live NIH ICD-10-CM set with deterministic rules, and flags ambiguous cases for certified-coder review. It can build claims in CMS-1500, X12 837P, FHIR, and XML formats. Other described AI workflows include claim pre-checks, denial routing by root cause, worklist prioritization, and payer-rule memory. GetMax says it connects with existing EHRs and clearinghouses, without naming specific systems. The Practice Portal and coding assistant are live; eligibility, prior authorization, denials, and collections agents are in build. The coding demo is free to try, with no sign-in, trial timer, or card. Revenue cycle pricing is quoted as a percentage of collections, varying by specialty, claim volume, payer mix, and scope.