Arrow vs Solventum 360 Encompass System

Arrow is a collaborative AI workspace for healthcare payments and revenue cycle teams. It identifies denial causes, fixes claims, contacts payers, and resubmits claims, while making actions visible to the team in real time. It also handles payer follow-ups, claim-status checks, and underpayment work by contacting payers and moving claims forward. Real-time dashboards track denial trends by payer, root cause, and resolution rate. Arrow connects with EHRs, clearinghouses, and payer portals, and teams can work through an EHR, a payer portal, or the Arrow platform. Its work can be grounded in organizational documents and data, proven precedents, and trusted third-party sources. The workflow scope runs from billing to payments and includes denial management, payment posting, and revenue analytics. Arrow identifies C-suite leaders, revenue cycle management vice presidents, and billers among its users. It is a paid product with pricing on request; prospective customers are invited to book a demo. The company is Arrow, Inc.

Solventum 360 Encompass System combines hospital revenue-cycle applications for coding, clinical documentation integrity, auditing and revenue integrity. Computer-assisted coding uses expert-guided AI to review documents and suggest codes for inpatient and outpatient workflows. Autonomous coding handles qualified encounters and routes cases that need evaluation to people; inpatient stays are listed as coming soon for qualification, automation and accuracy results. The Professional System suggests CPT and ICD-10-CM codes and supports queries, code linking and custom edits. CDI tools include electronic queries, prioritized worklists, reference materials and edits. Performance Insights provides role-based dashboards, AI-assisted analysis and daily refreshed data. Connections Software links the platform with major health information and electronic health record systems. It supports workflows from billing to payments, denial management and revenue analytics, and can run on premises or through Solventum Cloud Platform, powered by AWS. Solventum states that the cloud service has SOC 2-certified controls, 24/7 monitoring and incident response, and a 99.9% uptime SLA. Pricing is on request; phone support is available weekdays, with after-hours help limited to Severity Level 1 critical issues.