Ascend vs Text-Em-All (formerly Call-Em-All)
Ascend
ascendmessaging.orgText-Em-All (formerly Call-Em-All)
text-em-all.comSide by side
| Figure | Ascend | Text-Em-All (formerly Call-Em-All) |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Nonprofit Text Messaging Software | 7.4 (#22) | 8.7 (#3) |
| Integrations | Listed integrations include EveryAction, Action Network, Mobilize, ActionKit, ActBlue, Salesforce, Facebook, Instagram, and IMIS. | Native integrations include staffing, church-management and retail systems such as Avionté, TempWorks, Bullhorn, ChurchStaq, Fellowship One, Icon Systems, ECRS CATAPULT and People 2.0. |
| Security | Ascend states that its platform is SOC-2 Type II certified. | The company says it takes commercially reasonable physical, electronic, and administrative steps to secure personal information, including restricting physical access to database servers and using password protections. |
| Support | The company says each team gets a dedicated account manager and that professional development services and new features are not charged separately. | Support is available by chat, email, and phone Monday through Friday, 8 AM–5 PM CST. |
Plans
Text-Em-All (formerly Call-Em-All)
- StarterFree
- StarterFree
- Credits$0.09, paid once
- Monthly$19 a month
- Monthly$19 a month
In their own words
Ascend
Ascend is a messaging platform for nonprofits, campaigns, and unions using text and Instagram. Teams can send personalized broadcasts and segment supporters by activity, donation history, age, or custom data. Automated sequences can patch calls to US representatives or ask multiple-choice questions. A peer-to-peer inbox supports conversations between supporters and staff or volunteers. Instagram automations can send direct messages after keyword comments, collect information, or share links. Engagement tools include A/B testing, action nudges, branded link tracking, donation ROI tracking, and reports. Listed integrations include EveryAction, Action Network, Mobilize, ActionKit, ActBlue, Salesforce, Facebook, Instagram, and IMIS. Ascend says it is SOC-2 Type II certified, gives each team a dedicated account manager, and allows unlimited Admin and Organizer users at no extra cost. Pricing is on request; billing may include phone-number subscriptions, carrier SMS/MMS fees, usage charges, and quarterly short-code fees. Supporter-time-zone sending hours are listed as 8 a.m. to 9 p.m.
Text-Em-All (formerly Call-Em-All)
Text-Em-All is a messaging platform for businesses and organizations sending texts and voice broadcasts to opted-in contacts. It supports two-way conversations, automated messages, scheduled broadcasts, personalization tags, keyword automation, real-time analytics, and carrier registration. Voice broadcasts can be sent alongside SMS or instead of it. The iOS and Android apps handle replies, conversation management, and new texts to up to 15 people; mass broadcasts are sent from the web app. Its free Starter plan includes 25 credits for testing voice broadcasts and texting your own number, but mass texting requires an upgrade. Monthly pricing depends on the number of unique people messaged and starts at $19 a month for 1–50 people. Recipients must consent to messages, promotional messages require express written consent, and political solicitation is not allowed. The company says the service is not HIPAA compliant because messages are not encrypted at rest and standard SMS cannot be encrypted in transit. Integration options include staffing and church platforms, Zapier, viaSocket, and a REST API intended for high-volume messaging above 50,000 messages per month.