Askable vs Userfeel
Askable
askable.com
Userfeel
userfeel.comSide by side
| Figure | Askable | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 5 |
| Spec score · AI User Research Tools | 7.6 (#16) | 8.8 (#2) |
| Spec score · Usability Testing Software | 7.6 (#26) | 8.9 (#3) |
| Spec score · User Testing | 7.6 (#17) | 8.9 (#3) |
| Spec score · UX Research Software | 7.6 (#21) | 8.7 (#3) |
| Founded | Askable says it began in 2017. | 2010 |
| Headquarters | Brisbane, Australia | London, England, United Kingdom |
| Intended users | Askable says it serves research and product teams, from startups to large enterprises. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Participant panel | Askable says its panel includes people across 50+ countries and that it recruits and pays participants. | Userfeel says its vetted tester panel has over 1 million testers and supports studies in more than 40 languages. |
| Product | Askable is a research platform for recruiting participants, running studies, and analyzing user research. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Research methods | It supports AI-moderated interviews, unmoderated testing, remote interviews, surveys, prototype testing, card sorting, and tree testing. | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. |
| Support | The Pro plan includes a dedicated Customer Support Manager, security and compliance support, and live chat support. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.