AssemblyAI vs Happy Scribe

AssemblyAI provides Voice AI models and APIs for speech-to-text, speech understanding, and voice applications. Its Speech Understanding API can identify and diarize speakers, summarize speech, extract action items and key phrases, detect sentiment, entities, and topics, and handle formatting, language detection, translation, PII redaction, and content moderation. The platform lists support for 99 languages and translation into 86. It offers streaming and voice-agent latency below 300ms and states that it processes more than 800 million API calls per month. Use its managed cloud or self-host models in your own environment; the service also lists API access and integrations including Twilio, Zoom RTMS, Zapier, and LangChain. Security options include TLS 1.2+ in transit, AES-256 at rest, zero data retention, and opting out of model training. A free tier is available. Pay-as-you-go billing is based on usage, with monthly invoices and no minimum commitments. Universal-2 is listed at $0.15 per hour of audio; Universal-3.6 Pro Realtime is $0.45 per hour.

Happy Scribe turns recordings and meetings into transcripts, subtitles, and translations, with support for 150+ languages. It identifies speakers, adds timestamps, and offers summaries, action items, custom templates, AI Chat, diarization, and searchable transcripts. Exports are available in DOCX, TXT, SRT, and MP4, and API access is supported. Meetings can connect with Zoom, Google Meet, Microsoft Teams, Google Calendar, and Outlook Calendar. iPhone and Android apps offer offline recording. A Mac desktop app for recording calls without a bot is described as coming soon. The free plan allows unlimited meeting recordings, limited to 45 minutes each, with limited history and a 10-minute AI trial. Basic is $8.50 a month, Pro is $19 a month, and Business is $59 a month. Users can also buy credit top-ups without a subscription; plan credits reset each billing cycle, while top-ups remain until used. Data is not used to train AI models unless users opt in. Happy Scribe lists SOC 2 Type II certification, GDPR compliance, EU data residency, and TLS encryption.