AssurX CAPA Software vs Reliance Corrective Action
AssurX CAPA Software
assurx.comReliance Corrective Action
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| Figure | AssurX CAPA Software | Reliance Corrective Action |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Corrective and Preventive Action Software | 7.6 (#11) | 6.8 (#20) |
| Intended users | AssurX describes its platform as built for organizations in highly regulated environments and names industries including medical devices, pharma, biotech, food, electronics, aerospace, energy, and manufacturing. | The product page presents the software for organizations managing quality issues, nonconformances, customer complaints, and audit findings. |
| Purpose | The CAPA solution manages corrective and preventive actions from incident capture through investigation, action, effectiveness checks, and closure. | Reliance Corrective Action is CAPA software for resolving quality issues and preventing them from recurring. |
| Root cause analysis | It supports structured root cause analysis, including 5 Whys and fishbone methods. | Its toolkit includes templates and guidance for fishbone diagrams, Pareto charts, and 5 Whys analysis. |
| Security | AssurX states that it is ISO/IEC 27001:2022 certified and SOC 2 compliant, and uses 256-bit encryption for data in transit and at rest. | The Reliance platform page states that it uses AWS infrastructure and offers encryption in transit and at rest, role-based access control, SSO/LDAP, and disaster recovery protocols. |
| Support | Technical support is available to designated company contacts by phone, fax, or email, with same-day responses during regional business hours. | Customers can access technical support and learning resources; implementation services can include configuration, integration, training, data migration, and change management. |
Plans
Reliance Corrective Action
- Reliance Corrective ActionPriced on request
In their own words
AssurX CAPA Software
AssurX CAPA Software manages corrective and preventive actions from incident capture through investigation, assigned work, effectiveness checks, and closure. CAPAs can begin with audits, deviations, complaints, nonconformances, incidents, or risk assessments. Structured root-cause methods include 5 Whys, fishbone diagrams, 8D, and FMEA. Configurable workflows handle ownership, due dates, reminders, escalation, and approvals. Records can connect CAPAs with related issues, risks, changes, and supporting documents while preserving controlled records and audit trails. The software includes electronic signatures and a secure, time-stamped archive of record changes. AssurX lists support for FDA requirements and alignment with ISO and GxP requirements, including 21 CFR Part 820 and Part 11, EU MDR, ISO 9001, ISO 13485, and EU IVDR. Cloud and on-premises licensing use the same software, with an open API and integrations for ERP, PLM, MES, LIMS, CRM, and CMMS systems. Pricing is available on request.
Reliance Corrective Action
Reliance Corrective Action is CAPA software for organizations resolving quality issues and trying to prevent them from recurring. It is intended for work involving nonconformances, customer complaints, and audit findings. Its root-cause toolkit includes templates and guidance for fishbone diagrams, Pareto charts, and 5 Whys, alongside smart recommendations and data-driven analysis to help identify causes. Real-time dashboards analyze quality data to surface risk, while Reliance’s Risk Management app tracks risk with trend analysis and predictive analytics. Corrective Action connects with Reliance Document Control, Audit Management, and Life Sciences Compliance, and the platform supports ERP, CRM, PLM, and MES integrations using standard methods and REST APIs. It is described as a cloud-native SaaS platform with mobile access and offline work that synchronizes records when a connection is available. Security features include encryption in transit and at rest, role-based access control, SSO/LDAP, and disaster recovery protocols. Compliance support includes ISO 9001 and FDA 21 CFR Part 11, with electronic signatures and audit trails. It runs on Android, iOS, and web; pricing is on request.