At Last vs Happy Returns

At Last is a platform for automating returns and exchanges across UK and global sales channels. It is presented for retailers, brands, 3PLs, fulfilment providers, and circular technology providers. Its branded consumer portal supports tracking and exchanges, while returns workflows can look up orders automatically, provide real-time updates, use paperless labels, show embedded maps, and arrange home collection. Sell and Exchange can display products for exchanges, upsells, and new orders, with orders drafted automatically for the commerce platform. At Last International handles shipments from 200+ countries and includes customs handling and Returns Goods Relief. A business dashboard shows shipments in real time and supports returns, deliveries, and collections. Integrations include Shopify, Rithum, Mirakl, WooCommerce, and Mintsoft, with an API for other storefronts. The free Return to Zero plan includes all features but requires at least 250 monthly shipments and customer-paid returns. Starter is £95 a month; Pro is £225 a month.

Happy Returns provides returns software and reverse logistics for ecommerce merchants. Its branded portal lets shoppers choose exchanges, store credit, refunds to the original payment method, and eligible return methods such as in-store drop-off, Return Bar or mail. Exchange suggestions can use return reasons and available inventory. One-click exchanges, store-credit incentives and Return Shopping support additional purchases during a return; Return Shopping is free for Shopify merchants. The Return Bar network offers box-free, label-free drop-offs at nearly 10,000 U.S. locations, including more than 5,000 The UPS Store locations. Happy Returns says items are scanned and verified at drop-off, assessed with AI risk scoring and audited when flagged. Approved refunds and exchanges can start at drop-off, while high-risk refunds may wait. Returns are consolidated at regional hubs before bulk shipment to retailers. Connections include AfterShip, Loop, parcelLab, a headless API and TikTok Shop. Pricing is available on request.