At Last vs parcelLab Returns
At Last
atlast.coparcelLab Returns
parcellab.comSide by side
| Figure | At Last | parcelLab Returns |
|---|---|---|
| Price from | £95/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Returns Management Software | 8.6 (#1) | 7.6 (#14) |
| Audience | The platform is presented for retailers, brands, 3PLs, fulfilment providers, and circular technology providers. | The product is presented for retail teams in operations and logistics, customer experience, customer service, ecommerce, and marketing. |
| Integrations | Listed commerce integrations include Shopify, Rithum, Mirakl, WooCommerce, and Mintsoft, and the platform also offers an API for other storefronts. | The product page names Zendesk and Salesforce and says it connects with ecommerce platforms, carrier networks, and warehouse management systems. |
| Support | At Last states that it provides 100% UK-based customer support; its platform page specifies dedicated UK-based technical and commercial support for 3PLs. | parcelLab offers technical help through its knowledge base and provides sales support and platform tours through its contact page. |
Plans
At Last
- ‘Return to Zero’Free
- Starter£95 a month
- Pro£225 a month
- CustomPriced on request
In their own words
At Last
At Last is a platform for automating returns and exchanges across UK and global sales channels. It is presented for retailers, brands, 3PLs, fulfilment providers, and circular technology providers. Its branded consumer portal supports tracking and exchanges, while returns workflows can look up orders automatically, provide real-time updates, use paperless labels, show embedded maps, and arrange home collection. Sell and Exchange can display products for exchanges, upsells, and new orders, with orders drafted automatically for the commerce platform. At Last International handles shipments from 200+ countries and includes customs handling and Returns Goods Relief. A business dashboard shows shipments in real time and supports returns, deliveries, and collections. Integrations include Shopify, Rithum, Mirakl, WooCommerce, and Mintsoft, with an API for other storefronts. The free Return to Zero plan includes all features but requires at least 250 monthly shipments and customer-paid returns. Starter is £95 a month; Pro is £225 a month.
parcelLab Returns
parcelLab Returns has no write-up on Specifiction yet; its figures are above.