Atarim vs Customer Thermometer
Atarim
atarim.io
Customer Thermometer
customerthermometer.comSide by side
| Figure | Atarim | Customer Thermometer |
|---|---|---|
| Price from | $67/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 8 |
| Spec score · Customer Feedback Software | 8.7 (#7) | 8.4 (#13) |
| Founded | 2019 | 2011 |
| Headquarters | 28 Kipling Way, Borehamwood, Hertfordshire WD6 2FS, United Kingdom | Brighton, United Kingdom |
| Integrations | The listed connections include WordPress, Duda, Figma, ClickUp, Slack, Asana, Jira, Trello, Monday, Basecamp, Teamwork, Zapier, Make, Pabbly, GitHub, and webhooks. | Listed integrations include Gmail, Outlook, Zendesk, Salesforce, ServiceNow, and ConnectWise. |
| Product | Atarim describes itself as an AI web agency that helps agencies do work across client websites under their own brand. | Customer Thermometer collects customer ratings and feedback through short surveys embedded in emails, support tickets, and other communications. |
| Security | Atarim says it is SOC 2 and GDPR compliant and independently audited each year; the full SOC 2 report is available to partners under NDA. | The maker says network communication is secured with TLS 1.2 and 1.3, and survey data is stored in Microsoft Azure managed databases in the UK. |
| Support | Atarim says live chat is staffed by a human from 5am to 11pm UK time, with an average reply under a minute. | The company calls its customer support team the Ministry of Magic and says it helps customers use the software and related processes. |
Plans
Customer Thermometer
- At the Beach$9 a month
- Jumper$49 a month
- Flyer$99 a month
- Mach 1$159 a month
- Mach 2$259 a month
- Mach 3$400 a month
- Mach 4$700 a month
- EnterprisePriced on request
In their own words
Atarim
Atarim is a paid AI web agency product for agencies managing client websites under their own brand. It is available through web, API, a Chrome extension, WordPress and Figma plugins, and MCP access for Claude, ChatGPT, and Gemini. Six AI specialists cover project management, functionality, SEO and performance, UX and accessibility, content, and design. Scheduled or triggered workflows handle updates, audits, content, and reports through fixed sequences. Teams can set per-client guardrails; work outside the AI’s mandate or requiring approval goes to a human. Users can pin feedback to live-page elements and preview changes before release. Integrations include WordPress, Duda, Figma, project-management tools, automation services, GitHub, and webhooks. The free plan provides 200 one-time credits and one project, with workflows dormant. Pro costs $67 a month and includes 5,000 monthly credits, up to 1,000 projects, and 100 seats. Work pauses when credits run low.
Customer Thermometer
Customer Thermometer collects customer ratings and feedback through short surveys embedded in emails, support tickets, and other communications. Recipients can rate a service and comment directly from an email or ticket. All plans include reporting and email alerts for responses and comments; plans with at least 200 responses also include NPS and Personalized Ribbon reporting. Listed integrations include Gmail, Outlook, Zendesk, Salesforce, ServiceNow, and ConnectWise. Data can be exported as a CSV or automatically through the API or webhooks. The maker says network communications use TLS 1.2 and 1.3 and survey data is stored in Microsoft Azure managed databases in the UK. It states that the service is GDPR and CCPA compliant, but does not claim HIPAA compliance. The maker offers 10 free surveys without requiring a credit card, alongside a free trial. Monthly plans include At the Beach for $9 a month with zero responses and Jumper for $49 a month with 200 responses and unlimited users or agents. Unused responses roll over, but an account can hold no more than twice its monthly response allowance at once. Customer Thermometer is available on web and iOS, with API access listed.