AthenaText vs Crisp
AthenaText
athenatext.comCrisp
crisp.chatSide by side
| Figure | AthenaText | Crisp |
|---|---|---|
| Price from | $49/mo | $45/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · SMS Chatbot Software | 8.2 (#9) | 9.2 (#2) |
| API | The pricing page says plans include webhooks and API access for pushing qualified leads into other tools. | The REST API provides access and control over Crisp data such as conversations and contacts. |
| Integrations | The integrations page lists HubSpot, Discord, Zapier, webhooks, and CSV export as available; Salesforce, Slack, Google Calendar, and Google Sheets are marked coming soon. | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. |
| Product | AthenaText is an AI SMS qualification platform that converses with leads, scores replies, and hands qualified leads to a team. | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. |
| Security | AthenaText says its SOC 2 Type II audit is in progress and Enterprise adds SSO and advanced security controls. | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. |
Plans
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
In their own words
AthenaText
AthenaText is an AI SMS qualification platform for inbound, appointment-driven businesses such as home services, real estate, and professional services. It converses with leads, scores their replies, and routes qualified prospects to a team. Conversations can run for 5+ turns per lead, and a person can take over with the conversation context preserved. Automation covers follow-up sequences, no-reply nurture, routing, and handoff triggers. A shared team inbox keeps conversation history; reporting includes qualification rates, pipeline views, and per-rep throughput. Plans include API access and webhooks for passing qualified leads into other tools. Listed integrations include HubSpot, Discord, Zapier, webhooks, and CSV export; Salesforce, Slack, Google Calendar, and Google Sheets are marked as coming soon. Monthly credits count outbound campaign sends, AI replies, and manual messages, while incoming lead replies are free. Unused credits do not roll over, and outbound sending pauses at the monthly limit, though incoming replies can still arrive. The free plan is free with no credits or AI replies. Core is $49 a month, or $468 billed once a year ($39/month), and includes 1,000 credits.
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.