Atomicwork vs SolarWinds Service Desk

Atomicwork

6.5 #31 in IT Help Desk Software

About Atomicwork

SolarWinds Service Desk

6.9 #28 in IT Knowledge Base Software

About SolarWinds Service Desk
AtomicworkSolarWinds Service Desk
Free planNoNo
Free trialYesYes
Paid from$1/mo$39/mo
PlatformsWebAndroid, api, iOS, Web
Free planNoNo
SLA managementYesYes
Asset managementYesYes
AI ticket triageYes
AI knowledge answersYes
Employee service portalYes
Workflow approvalsYes
IT asset managementYesYes
Request channelschat, voice, email, portal, browser, Microsoft Teams, Slack
Knowledge baseYes
Employee portalYes
Single sign-onYes
Approval workflowsYes
Mobile appsYes
Paid from39 /mo

Listed together in Best IT Help Desk SoftwareBest AI IT Service Desk Software