Atomicwork
atomicwork.com
Spec sheet
- Product
- Atomicwork describes itself as an AI-native ITSM and ESM platform run by AI Coworkers and governed by an IT team.Read 29 Sep 2026 · atomicwork.com
- Integrations
- The integrations page lists tools including Microsoft Teams, Slack, Okta, Microsoft 365, Jira, Workday, Google Workspace, and ServiceNow.Read 29 Sep 2026 · atomicwork.com
- Security
- Atomicwork says each AI Coworker runs in a fresh isolated sandbox for each request and customer data is not used to train models.Read 29 Sep 2026 · atomicwork.com
- Compliance
- The security page lists SOC 2 Type 1 and Type 2, ISO 42001, GDPR, HIPAA, CCPA, CSA STAR Level 1, ISO 27001/27017/27018/27701, Microsoft 365, and CASA for Google Apps.Read 29 Sep 2026 · atomicwork.com
- Support
- Professional includes email support during business hours, Business includes chat and email support with extended hours, and Enterprise includes 24×7 support, SLAs, uptime guarantees, and a dedicated Customer Success Manager.Read 29 Sep 2026 · atomicwork.com
- Headquarters
- Palo Alto, California, United StatesRead 23 Sep 2026 · atomicwork.com
- Company
- Atomicwork lists offices in San Francisco and Bengaluru; the opened company page does not state a founding year.Read 29 Sep 2026 · atomicwork.com
- AI Coworkers
- AI Coworkers can handle work end to end, collaborate with one another, and be configured with roles, skills, and access controls.Read 29 Sep 2026 · atomicwork.com
- Employee support
- Employees can request support through tools they already use, including Slack, Microsoft Teams, email, and a web portal.Read 29 Sep 2026 · atomicwork.com
- Enterprise service management
- Atomicwork says teams including HR can use the platform for employee support, employee journeys, and service delivery.Read 29 Sep 2026 · atomicwork.com
- Existing ITSM
- Atomicwork says its AI Workforce can run on top of an existing ServiceNow or Atlassian Jira Service Management instance without migration or a platform fee.Read 29 Sep 2026 · atomicwork.com
- Languages
- Atomicwork advertises global employee support in 25+ languages.Read 29 Sep 2026 · atomicwork.com
- Service desk
- Its platform supports IT service management capabilities including request, incident, change, asset, and configuration management.Read 29 Sep 2026 · atomicwork.com
- Usage limits
- Professional includes 25,000 credits, and the page says credit use varies with steps, tools called, output length, and reasoning complexity.Read 29 Sep 2026 · atomicwork.com
Plans and prices
Knowledge support $1 a month Minimum 25,000 outcomes/year 25,000 outcomes/year Read 20 Sep 2026 · atomicwork.com
Access automation $2 a month Minimum 12,000 outcomes/year 12,000 outcomes/year Read 20 Sep 2026 · atomicwork.com
Service resolution $3 a month Starts from $3 per outcome; minimum 8,000 outcomes/year 8,000 outcomes/year Read 20 Sep 2026 · atomicwork.com
Professional $25,000 a year Billed annually Starts from $25,000/year · Includes 25,000 credits · 2 AI Coworkers · Up to 250 end users · Up to 500 managed devices · Up to 50 software applications Read 29 Sep 2026 · atomicwork.com
Business Priced on request Flexible pricing; sized to your business needs Flexible credits · 5 AI Coworkers · Up to 1,000 end users · Up to 2,000 managed devices · Up to 200 software applications Read 29 Sep 2026 · atomicwork.com
Enterprise Priced on request Custom contract; pre-negotiated terms Volume discounts · 10 AI Coworkers · Unlimited end users · Unlimited managed devices · Unlimited software applications · Custom data residency Read 29 Sep 2026 · atomicwork.com
Where Specifiction places it
- AI IT Agents#5 of 248.2
- AI IT Service Desk Software#13 of 238.2
- IT Help Desk Software#29 of 498.1