Moveworks
moveworks.com
What it is
Moveworks is an enterprise AI platform combining organisational search with workflow automation across business systems. Its knowledge tools surface answers and articles from a company knowledge base and identify gaps where new content may be needed. The AI Assistant personalises responses using business context and each user’s permissions, while AI agents plan and execute tasks across enterprise systems. Listed integrations include Workday, ServiceNow, Salesforce, Slack, Microsoft Teams, Google Drive and Jira. Employees can access governed AI through chat, web, intranet, portals and mobile, and organisations can extend the assistant through the Conversations API. The platform supports workforces in over 100 languages and is available through Android, iOS, web, an extension and API. Moveworks says data is encrypted in transit and at rest, sensitive personal information is masked, and customer data is not used to train global generative models. AWS regions include the US, EU, Canada, Australia, UK and Japan. Pricing is on request.
Spec sheet
- What it does
- Moveworks is an enterprise AI platform that combines search with workflow automation across systems.Read 9 Oct 2026 · moveworks.com
- API
- The AI Assistant can be extended through the Conversations API.Read 9 Oct 2026 · moveworks.com
- Integrations
- Listed integrations include Workday, ServiceNow, Salesforce, Slack, Microsoft Teams, Google Drive, and Jira.Read 9 Oct 2026 · moveworks.com
- Security
- Moveworks says customer data is encrypted at rest and in transit, and sensitive personal information is masked.Read 9 Oct 2026 · moveworks.com
- Compliance
- Its trust page lists ISO/IEC 27001, SOC 2 Type 2, GDPR, CCPA, FedRAMP, and other standards and programs.Read 9 Oct 2026 · moveworks.com
- Headquarters
- Mountain View, California, United StatesRead 28 Sep 2026 · moveworks.com
- Founded
- 2016Read 28 Sep 2026 · moveworks.com
- Access
- Moveworks says employees can access its governed AI via chat, web, intranet, portals, and mobile.Read 9 Oct 2026 · moveworks.com
- Automation
- The platform uses AI agents to plan and execute tasks across enterprise systems.Read 9 Oct 2026 · moveworks.com
- Company history
- Moveworks says it was created in 2016 and that ServiceNow acquired it in late 2025.Read 9 Oct 2026 · moveworks.com
- Data use
- Moveworks states that customer data is not used to train global generative models.Read 9 Oct 2026 · moveworks.com
- Hosting regions
- Moveworks lists AWS hosting regions in the US, EU, Canada, Australia, UK, and Japan, and says customer data remains in its region.Read 9 Oct 2026 · moveworks.com
- Knowledge management
- It surfaces relevant answers and articles from an organization's knowledge base and identifies gaps where new articles may be needed.Read 9 Oct 2026 · moveworks.com
- Languages
- The platform supports workforces in over 100 languages.Read 9 Oct 2026 · moveworks.com
- Personalized search
- The AI Assistant personalizes responses using business context and individual permissions.Read 9 Oct 2026 · moveworks.com
- Pricing
- Moveworks asks prospective customers to request a custom quote; the page lists no prices.Read 9 Oct 2026 · moveworks.com
- Support and sales
- The company offers a personalized demo and says a sales representative will follow up with people who provide their contact information.Read 9 Oct 2026 · moveworks.com
Plans and prices
Strong points and limits
Strong points
- Personalises answers by business context and permissions
- AI agents execute tasks across enterprise systems
- Integrates with major workplace applications
- Supports more than 100 languages
- Lists encryption, masking and compliance programmes
Limits
- Pricing is available only by custom quote
- Enterprise integrations may require configuration
- Access and features depend on connected systems
- ServiceNow acquired the company in late 2025
Who it suits
It suits enterprises seeking permission-aware knowledge search and automated tasks across connected business systems. Multilingual workforces and organisations needing regional AWS hosting may find its listed access and hosting options relevant.
Verdict
Moveworks combines governed enterprise search with agents that carry out cross-system tasks. Buyers should review integration scope, regional hosting and custom pricing for their environment.
Where Specifiction places it
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