InvGate Service Desk From $41.67/mo 9.1 Visit TierZero
tierzero.ai
Spec sheet
- Product
- TierZero describes itself as an AI production agent platform that investigates incidents, triages alerts, answers engineering questions, fixes CI/CD failures, and executes remediation.Read 3 Oct 2026 · tierzero.ai
- Audience
- TierZero says it works with regulated industries including fintech, healthcare, and crypto.Read 3 Oct 2026 · tierzero.ai
- Deployment
- The Enterprise page says TierZero can be deployed in the cloud or in a customer AWS or GCP environment via Terraform.Read 3 Oct 2026 · tierzero.ai
- Trial
- The signup page offers a 30-day free trial and says there is no charge at signup.Read 3 Oct 2026 · tierzero.ai
- Integrations
- The pricing page lists integrations including Datadog, New Relic, Grafana Cloud, LangSmith, GitHub, Confluence, Notion, Buildkite, GitHub Actions, CircleCI, Cloudflare, Temporal, and Databricks.Read 3 Oct 2026 · tierzero.ai
- Security
- TierZero states it is SOC 2 Type II certified and GDPR compliant, and that data is encrypted in transit and at rest.Read 3 Oct 2026 · tierzero.ai
- Support
- The Enterprise page lists 24/7 priority support through a dedicated Slack channel.Read 3 Oct 2026 · tierzero.ai
- Access controls
- TierZero lists SSO/SAML, role-based access, full audit logs, and optional zero data retention.Read 3 Oct 2026 · tierzero.ai
- Alert agent
- The Alert Agent investigates alerts, flags noisy ones, groups related alerts, and escalates with impact and severity context.Read 3 Oct 2026 · tierzero.ai
- Credits
- The pricing page says credit cost varies by request complexity and credits are pooled across the organization only on Enterprise.Read 3 Oct 2026 · tierzero.ai
- Incident agent
- The Incident Agent scans logs, traces, metrics, deploys, and code to investigate incidents, recommend fixes for approval, and generate postmortems.Read 3 Oct 2026 · tierzero.ai
- Internal support
- The Internal Support Agent responds to engineering questions in Slack and can investigate live systems, including build logs, infrastructure, and recent commits.Read 3 Oct 2026 · tierzero.ai
Plans and prices
Starter $75 a month Billed $900 / user / year 75 credits per user · Up to 15 users · 90-day data retention · Coding agent integration · 20 free alert investigations / month Read 3 Oct 2026 · tierzero.ai
Pro $100 a month Billed $1,200 / user / year 80 credits per user · Unlimited users · 365-day data retention · Coding agent integration · API access · External SSO and RBAC Read 3 Oct 2026 · tierzero.ai
Enterprise Priced on request Volume pricing & custom terms 120 credits per user, pooled account credits · Unlimited users · 2-year data retention · Coding agent integration · API access · Enterprise SSO/SAML · 95% accuracy guarantee · 99.5% uptime SLA · On-prem deployment Read 3 Oct 2026 · tierzero.ai
Where Specifiction places it
- AI IT Agents#8 of 247.4
- AI DevOps Assistants#20 of 267.4
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