Atomicwork vs Jira
Atomicwork
atomicwork.com
Jira
atlassian.comSide by side
| Figure | Atomicwork | Jira |
|---|---|---|
| Price from | $1/mo | $7.91/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 11 |
| Spec score · AI IT Agents | 8.2 (#5) | 9.1 (#2) |
| Spec score · AI IT Service Desk Software | 8.2 (#13) | 9.1 (#1) |
| Spec score · IT Help Desk Software | 8.1 (#29) | 9.1 (#8) |
| Compliance | The security page lists SOC 2 Type 1 and Type 2, ISO 42001, GDPR, HIPAA, CCPA, CSA STAR Level 1, ISO 27001/27017/27018/27701, Microsoft 365, and CASA for Google Apps. | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in Jira's compliance program. |
| Headquarters | Palo Alto, California, United States | Sydney, Australia and San Francisco, California |
| Integrations | The integrations page lists tools including Microsoft Teams, Slack, Okta, Microsoft 365, Jira, Workday, Google Workspace, and ServiceNow. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | Atomicwork says each AI Coworker runs in a fresh isolated sandbox for each request and customer data is not used to train models. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | Professional includes email support during business hours, Business includes chat and email support with extended hours, and Enterprise includes 24×7 support, SLAs, uptime guarantees, and a dedicated Customer Success Manager. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Plans
Atomicwork
- Knowledge support$1 a month
- Access automation$2 a month
- Service resolution$3 a month
- Professional$25,000 a year
- BusinessPriced on request
- EnterprisePriced on request
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
Atomicwork
Atomicwork has no write-up on Specifiction yet; its figures are above.