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SPECIFICTION
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Author-it vs HelpSmith

Author-it

author-it.com

HelpSmith

helpsmith.com

Side by side

FigureAuthor-itHelpSmith
Price from——
Free plan——
Free trial—Yes
Open source——
WebYes—
WindowsYesYes
APIYes—
Self-hostedYes—
Plans published13
Spec score · Help Authoring Tools7.8 (#12)7.6 (#16)
IntegrationsAuthor-it provides APIs for integration and automation with content delivery platforms, translation vendors, and other systems.Help files and Web Help can integrate with applications or websites, and exported topic lists can be used in header files compatible with C#, VB.NET, Delphi, C++, and MS Office VBA.
SupportCustomer Resources links to the Knowledge Centre, support tickets, community hub, system status, training videos, and on-premise downloads.Technical and ordering questions are handled through support tickets in the online Help Center.

Plans

Author-it

  • Author-it subscriptionPriced on request

Author-it pricing →

HelpSmith

  • Standard$199, paid once
  • Professional$299, paid once
  • Ultimate$399, paid once

HelpSmith pricing →

In their own words

Author-it

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HelpSmith

HelpSmith has no write-up on Specifiction yet; its figures are above.

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