Autopilot vs Wintertrace

Autopilot is a CRM and field service platform for home service businesses, available as a mobile app and website. Its workflow connects lead capture with job scheduling, customer messages, payments, reviews, and follow-ups. Listed tools include dispatch, estimates, invoicing, online booking, automated texts, time tracking, and reporting. The iPhone and Android apps cover jobs, schedules, GPS, calls, texts, payments, photos, and time tracking; a native desktop app for business calls and texts is listed for Mac and Windows. Plans start at $49 a month, and every plan begins with a free two-week trial. Run includes one user, Grow three, and Scale eight. Scale adds an AI Receptionist with 300 minutes monthly, along with 1,500 VoIP minutes and 1,500 SMS messages per month; overages are charged at listed rates. Additional users cost $29/month per user. Named integrations include Stripe, QuickBooks, Google Ads, Google Business Profile, Google Calendar, Google Local Services Ads, Facebook Ads, and Bing Ads. Zapier connects Autopilot to more than 9,000 apps.

Wintertrace documents winter service work, recording GPS tracks, weather data and photos and turning them into PDF service proofs. It is aimed at operators who need records of completed operations, not tools for order management, route optimisation or ERP. Drivers can send location data from the free OwnTracks app on iOS or Android directly to an installation over HTTPS, without an intermediate cloud. Weather is gathered automatically at the start and end of operations; Open-Meteo is the default provider, with Bright Sky and MET Norway also available. Clients can use a portal to view their operations and weather, optionally see GPS tracks, and download past proofs. Email alerts can cover starts, ends and exceptions, with a notification log. Data tools include driver-data anonymisation, configurable retention, and CSV and PDF export. The self-hosted open-source core is listed at free. Hosting requirements include PHP 8.4.1 or newer, MySQL 5.7+ or MariaDB 10.3+, and a cron job every minute. There are no artificial driver, customer or operation caps; hosting capacity sets the limit.