Avanqi vs Serviceaide ITSM
Avanqi
avanqi.com.auServiceaide ITSM
serviceaide.comSide by side
| Figure | Avanqi | Serviceaide ITSM |
|---|---|---|
| Price from | $49/mo | $2,800/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Change Management Software | 8.1 (#7) | 7.4 (#11) |
| Integrations | The Business plan includes Jira connector controls, and Outcomes Control Tower pilot organizations can ingest evidence through governed CSV and API workflows. | Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP. |
| Support | The support page lists email as the primary support channel at [email protected]; the Free plan includes community support. | The maker's support page provides a ChangeGear demo portal link and directs customers to product-specific support portals. |
Plans
Serviceaide ITSM
- Change Management$2,800 a month
- ITSM - ESMPriced on request
In their own words
Avanqi
Avanqi is a cloud-based change management platform that brings impact assessments, stakeholders, readiness, communications, approvals, evidence, and executive reporting together. Its portfolio view presents initiatives and programs alongside delivery posture, risks, and change load. Teams can map stakeholder influence and readiness, plan engagement actions, and score complexity, change saturation, and operational impact. Versioned documents, approvals, and delivery evidence connect to change records, retaining lineage and approval history. A permission-scoped AI assistant summarizes visible work, suggests next actions, cites source pages, and prepares drafts. AI starts disabled for each organization; an administrator must accept its terms to enable it, and drafts require confirmation before records change. Business includes Jira connector controls, while Outcomes Control Tower evidence ingestion is available only to explicitly approved pilot organizations. Security features include project and organization permissions, authenticator apps, passkeys, configurable single sign-on, and role-restricted audit history. Avanqi uses HTTPS for data in transit; it does not currently have ISO 27001 certification or a SOC 2 report. Free includes one active project and one member; Team is $49 a month and Business is $149 a month, with yearly billing listed at $490 and $1,490 respectively.
Serviceaide ITSM
Serviceaide ITSM has no write-up on Specifiction yet; its figures are above.