Aworka vs The Customer Factor
Aworka
aworka.co.ukThe Customer Factor
thecustomerfactor.comSide by side
| Figure | Aworka | The Customer Factor |
|---|---|---|
| Price from | — | $34.95/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Window Cleaning Software | 8.2 (#8) | 7.3 (#26) |
| Integrations | Optional integrations listed include Google or Microsoft email, SMTP, Textlocal or Webex Interact SMS, GoCardless or PayPal payments, Google Maps or Mapbox, QuickBooks Online and HMRC tax reporting. | The product supports QuickBooks Desktop and Online, Google Maps, Google Calendar, website lead-form syncing and automated text messaging through an unnamed partner. |
| Purpose | Aworka is a cloud-based business management service for service businesses. | The Customer Factor describes itself as a CRM designed to save time and reduce lost revenue through automated follow-up. |
| Scheduling | It provides a calendar-style planner where users can arrange jobs by dragging and dropping them. | Calendars support daily, weekly and monthly views, color coding, employee or crew views, task creation, appointment mapping and invoice actions. |
| Security | Aworka says it uses encrypted connections, securely hashed passwords, access controls and protected daily backups. | The privacy policy says sensitive or credit information is encrypted using SSL and access to personal information is restricted; it also states the company does not use vulnerability scanning or PCI-standard scanning. |
Plans
The Customer Factor
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
In their own words
Aworka
Aworka is business-management software for service businesses, combining job scheduling, invoicing and bookkeeping. Its calendar planner displays jobs by day, and users can drag jobs to change the schedule. Completed jobs can be turned into invoices for printing or email, and customers can pay online. For finances, Aworka categorizes expenses and summarizes income, expenses, sales tax and profit. Multiple users can divide work across a team or franchise, with support for recurring jobs, estimates and crew management. The service also supports cash-basis and traditional accounting and can send quarterly income-tax updates to HMRC; the Smart plan is required for Making Tax Digital income-tax updates, or Team if VAT is needed. Aworka is available on Android, iOS and the web, and its smartphone or tablet app is described as usable offline. The paid service has no free plan, but includes a free 42-day trial. Optional integrations include email, SMS, payment providers, mapping, QuickBooks Online and HMRC tax reporting.
The Customer Factor
The Customer Factor has no write-up on Specifiction yet; its figures are above.