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SPECIFICTION
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Backlog vs Bugsee

Backlog

nulab.com

Bugsee

bugsee.com

Side by side

FigureBacklogBugsee
Price from$35/mo$8.25/mo
Free planYesYes
Free trialYesYes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYes—
Self-hostedYes—
Plans published53
Spec score · Issue Tracking Software9.1 (#2)8.3 (#16)
IntegrationsListed integrations include Cacoo, Slack, Redmine and Jira importers, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync.Bugsee supports issue-based integrations including Jira, GitHub, GitLab, and Trello, and event notifications through Slack and Microsoft Teams.
SecurityEnterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations.Bugsee says communications between its SDKs, plugins, and servers use strong contemporary encryption.
SupportThe pricing page lists email support across plans, dedicated support on Premium, and an Enterprise Customer Success Manager on Enterprise.Bugsee lists support by email at [email protected] and includes priority support on PRO and premium support on Custom.

Plans

Backlog

  • FreeFree
  • Starter$35 a month
  • Standard$100 a month
  • Premium$175 a month
  • EnterprisePriced on request

Backlog pricing →

Bugsee

  • LiteFree
  • PRO$99 a year
  • CustomPriced on request

Bugsee pricing →

In their own words

Backlog

Backlog combines project management, issue tracking, and team collaboration without per-user pricing. Teams can manage issues on Kanban-style boards and use subtasks, Gantt charts, burndown charts, and issue templates, with tools varying by plan. Built-in Git repositories and Subversion support provide code management. Backlog works in a browser and on Android and iOS devices, and its open API supports custom integrations. Listed integrations include Cacoo, Slack, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. The Free plan supports 10 users and one project; it includes 100 MB of storage, Git and Subversion, and a board. Starter costs $35 a month for up to 30 users and five projects. Standard costs $100 a month, and Premium costs $175 a month. Paid plans have a 30-day trial without a credit card, but plans cannot be changed during the trial. Enterprise adds security features such as SAML single sign-on, SCIM provisioning, audit logs, and centralized access management, and can be installed on a private server. Backlog's maker is headquartered in Fukuoka, Japan, and was founded in 2004.

Visit nulab.com

Bugsee

Bugsee captures app activity and diagnostic data to help developers investigate bugs and crashes. It records video of user interactions at 10 frames per second and aligns the replay with crash context. Reports can include network requests and responses, console logs, system traces, crash reports, and environmental context. In supported views, its SDK automatically blacks out password and other secure fields so sensitive screen data does not leave the device. Bugsee supports Android, iOS, and web, along with frameworks including React Native, Flutter,.NET/MAUI, Unity, Cordova, and Kotlin Multiplatform. Issue-based integrations include Jira, GitHub, GitLab, and Trello; Slack and Microsoft Teams receive event notifications. The free Lite plan allows up to five unique devices per month and retains data for three days. PRO starts at $99/mo when billed annually, with monthly billing listed at $139; it allows up to 50 unique devices per month and 30-day data retention. Device use across multiple apps is summed. Bugsee also offers an MCP server with scoped access to crashes, errors, builds, and vulnerability scans, with inference kept in the user's environment.

Visit bugsee.com