Backlog vs BUGtrack
Backlog
nulab.comBUGtrack
bugtrack.netSide by side
| Figure | Backlog | BUGtrack |
|---|---|---|
| Price from | $35/mo | $15/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Game Bug Tracking Software | 9.2 (#1) | 8.3 (#9) |
| Spec score · Issue Tracking Software | 9.1 (#2) | 8.2 (#18) |
| Founded | 2004 | 2001 |
| Headquarters | Fukuoka, Japan | Long Grove, Illinois, USA |
| Integrations | Listed integrations include Cacoo, Slack, Redmine and Jira importers, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. | Professional lists source control integration with CVS, Subversion and Microsoft Visual Source Safe, plus third-party integration with CRMdesk. |
| Purpose | Backlog combines project management, issue tracking, and team collaboration in one platform without per-user pricing. | BUGtrack is a hosted web application for tracking software defects, business issues, tasks and project work. |
| Security | Enterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations. | The privacy policy says data is encrypted in transit via a 256-bit SHA2 TLS certificate, attachments are encrypted at rest via AES256, and database backups are encrypted. |
| Support | The pricing page lists email support across plans, dedicated support on Premium, and an Enterprise Customer Success Manager on Enterprise. | The product page advertises a 24/7 support team and an online knowledge base. |
| Trial | Paid plans have a 30-day free trial with no credit card required, and plans cannot be switched during the trial. | Signup offers a 14-day free trial, and says trial data carries over if the customer continues with a paid account. |
Plans
Backlog
- FreeFree
- Starter$35 a month
- Standard$100 a month
- Premium$175 a month
- EnterprisePriced on request
BUGtrack
- Standard (small team)$15 a month
- Professional (small team)$30 a month
- Standard$99 a month
- Professional$199 a month
In their own words
Backlog
Backlog combines project management, issue tracking, and team collaboration without per-user pricing. Teams can manage issues on Kanban-style boards and use subtasks, Gantt charts, burndown charts, and issue templates, with tools varying by plan. Built-in Git repositories and Subversion support provide code management. Backlog works in a browser and on Android and iOS devices, and its open API supports custom integrations. Listed integrations include Cacoo, Slack, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. The Free plan supports 10 users and one project; it includes 100 MB of storage, Git and Subversion, and a board. Starter costs $35 a month for up to 30 users and five projects. Standard costs $100 a month, and Premium costs $175 a month. Paid plans have a 30-day trial without a credit card, but plans cannot be changed during the trial. Enterprise adds security features such as SAML single sign-on, SCIM provisioning, audit logs, and centralized access management, and can be installed on a private server. Backlog's maker is headquartered in Fukuoka, Japan, and was founded in 2004.