Backlog vs Bugzilla
Backlog
nulab.com
Bugzilla
bugzilla.orgSide by side
| Figure | Backlog | Bugzilla |
|---|---|---|
| Price from | $35/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Game Bug Tracking Software | 9.2 (#1) | 8.5 (#5) |
| Spec score · Issue Tracking Software | 9.1 (#2) | 8.4 (#13) |
| Spec score · Bug Tracking Software | 9.1 (#2) | 8.3 (#12) |
| Founded | 2004 | 1998 |
| Headquarters | Fukuoka, Japan | United States |
| Maker | Nulab, Inc. was established in 2004 with headquarters in Fukuoka, Japan. | The Bugzilla Project is managed by Zarro Boogs Corporation, a US non-profit incorporated in Michigan in 2023. |
| Purpose | Backlog combines project management, issue tracking, and team collaboration in one platform without per-user pricing. | Bugzilla is a defect-tracking system for tracking bugs, issues, enhancements, and other change requests in products. |
| Security | Enterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations. | The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses. |
| Support | The pricing page lists email support across plans, dedicated support on Premium, and an Enterprise Customer Success Manager on Enterprise. | Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support. |
Plans
Backlog
- FreeFree
- Starter$35 a month
- Standard$100 a month
- Premium$175 a month
- EnterprisePriced on request
In their own words
Backlog
Backlog combines project management, issue tracking, and team collaboration without per-user pricing. Teams can manage issues on Kanban-style boards and use subtasks, Gantt charts, burndown charts, and issue templates, with tools varying by plan. Built-in Git repositories and Subversion support provide code management. Backlog works in a browser and on Android and iOS devices, and its open API supports custom integrations. Listed integrations include Cacoo, Slack, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. The Free plan supports 10 users and one project; it includes 100 MB of storage, Git and Subversion, and a board. Starter costs $35 a month for up to 30 users and five projects. Standard costs $100 a month, and Premium costs $175 a month. Paid plans have a 30-day trial without a credit card, but plans cannot be changed during the trial. Enterprise adds security features such as SAML single sign-on, SCIM provisioning, audit logs, and centralized access management, and can be installed on a private server. Backlog's maker is headquartered in Fukuoka, Japan, and was founded in 2004.
Bugzilla
Bugzilla is a self-hosted, web-based system for tracking defects, issues, enhancements, and other product change requests. It is free and open source, and runs on Linux, macOS, and Windows, with API access. Its search ranges from full-text queries to advanced searches, including time-based criteria. Users can choose which bug-change emails they receive, and scheduled search reports can be sent as often as every fifteen minutes. Reports can include tables and graphs, and can be exported as CSV. Administrators can tailor workflows, statuses, resolutions, and fields, then extend an installation with templates and extensions. Groups control who can view or edit bugs; an insider group can make comments and attachments private. Bugzilla supports XML-RPC and JSON-RPC services, several authentication methods, and MySQL, PostgreSQL, or Oracle databases. Its Patch Viewer connects with LXR, CVS, and Bonsai. Support is community-based through mailing lists and chat rooms; the project does not directly provide commercial support.