Backlog vs Zoho BugTracker
Backlog
nulab.comZoho BugTracker
zoho.comSide by side
| Figure | Backlog | Zoho BugTracker |
|---|---|---|
| Price from | $35/mo | $3/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Game Bug Tracking Software | 9.2 (#1) | 7.8 (#15) |
| Spec score · Issue Tracking Software | 9.1 (#2) | 7.8 (#27) |
| Spec score · Bug Tracking Software | 9.1 (#2) | 7.8 (#19) |
| API | Backlog supports custom integrations through its open API and links to API documentation for developers. | Zoho BugTracker provides a REST API with OAuth 2.0 authentication and scopes for accessing modules such as bugs, projects, and timesheets. |
| Founded | 2004 | 1996 |
| Integrations | Listed integrations include Cacoo, Slack, Redmine and Jira importers, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. | Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. |
| Purpose | Backlog combines project management, issue tracking, and team collaboration in one platform without per-user pricing. | Zoho BugTracker is an online collaborative bug tracking tool for recording, tracking, and resolving bugs. |
| Security | Enterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations. | Zoho says BugTracker uses AES-256 application-layer encryption at rest for attachments, documents, collected personal information, integration tokens, and up to ten custom fields in Bugs, Timesheets, and Projects. |
| Trial | Paid plans have a 30-day free trial with no credit card required, and plans cannot be switched during the trial. | The pricing page offers a 15-day free trial of paid plans without requiring a credit card. |
Plans
Backlog
- FreeFree
- Starter$35 a month
- Standard$100 a month
- Premium$175 a month
- EnterprisePriced on request
In their own words
Backlog
Backlog combines project management, issue tracking, and team collaboration without per-user pricing. Teams can manage issues on Kanban-style boards and use subtasks, Gantt charts, burndown charts, and issue templates, with tools varying by plan. Built-in Git repositories and Subversion support provide code management. Backlog works in a browser and on Android and iOS devices, and its open API supports custom integrations. Listed integrations include Cacoo, Slack, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. The Free plan supports 10 users and one project; it includes 100 MB of storage, Git and Subversion, and a board. Starter costs $35 a month for up to 30 users and five projects. Standard costs $100 a month, and Premium costs $175 a month. Paid plans have a 30-day trial without a credit card, but plans cannot be changed during the trial. Enterprise adds security features such as SAML single sign-on, SCIM provisioning, audit logs, and centralized access management, and can be installed on a private server. Backlog's maker is headquartered in Fukuoka, Japan, and was founded in 2004.
Zoho BugTracker
Zoho BugTracker is a cloud-based tool for teams to record, assign, track, and resolve bugs. Each bug can include severity and a due date, with followers added as needed; reports and milestones help teams follow progress. Administrators can set rules for updates, email notifications, third-party calls, and SLA automation. Teams can tailor statuses, fields, workflows, linked bugs, and email templates. Interactive forums and news feeds support discussion, while timesheets capture billable and non-billable hours. Zoho Invoice integration automates invoice generation and expense reporting. Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. A REST API uses OAuth 2.0, and Zoho lists Android and iOS apps alongside web access. Zoho says application-layer AES-256 encryption at rest covers specified information; full-disk encryption is enabled in its EU region and available in India and Australia data centers. The free plan allows three users, two projects, and files up to 10 MB. Paid plans are billed annually.