| Price from | Free | $24/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Distributed Tracing Tools | 7.9 (#12) | 7.8 (#17) |
| Data retention | The privacy notice says ingested datasets are stored for 30 days by default and that retention can be customized on a paid plan. | The pricing page lists plan retention periods of 7, 30, 45, and 60 days, while the privacy policy says trace data retention follows the plan and ranges from 7 to 90 days. |
| Integrations | The site lists Cloudflare, AWS, Vercel and OpenTelemetry, and says its observability-as-code tools integrate with Terraform, AWS CDK, SST, CloudFormation and the Serverless Framework. | Alerting supports Slack, Discord, Teams, PagerDuty, and OpsGenie; the Growth plan lists all integrations, including OpsGenie, Teams, and PagerDuty. |
| Support | The pricing comparison lists technical support and the Baselime Slack Community. | Support ranges from community support on Free to email support with a 6-hour response time on Starter and priority support with stated 3-hour or 1-hour response times on Growth and Pro. |
| Tracing | Baselime supports OpenTelemetry tracing and lets users view traces alongside correlated logs. | Tracekit provides OpenTelemetry-native distributed tracing across services, following request lifecycles from browser to database. |