Bay-Master vs Mitchell 1 Manager SE
Bay-Master
bay-master.comMitchell 1 Manager SE
mitchell1.comSide by side
| Figure | Bay-Master | Mitchell 1 Manager SE |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Automotive Software | 8.0 (#6) | 7.6 (#11) |
| Spec score · Automotive Repair Software | 8.1 (#11) | 7.7 (#22) |
| Accounting integration | The features page lists a QuickBooks interface for posting sales, receivables, delivery invoices, and inventory updates. | Accounting Link transfers invoices, payments, parts costs and labor costs from Manager SE to accounting software such as QuickBooks. |
| Headquarters | The contact page lists a mailing address at PO Box 610, 715 W Park Ave, Oakhurst, NJ 07755. | San Diego, California, United States |
| Purpose | Bay-Master is auto repair shop management software for managing customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. | Manager SE is shop management software for managing shop operations, repairs and customer service from estimates through invoices. |
| Scheduling | The schedule can be viewed by day, week, or month, with shop bays and committed times for time-sensitive vehicles. | Its Scheduler supports day, week, month or custom date ranges, with drag-and-drop appointment and resource assignment. |
| Support | The contact page lists support by voicemail at (855) 211-2828 and a direct line at (732) 473-0260, with office hours Monday through Friday, 9:00 AM–5:30 PM EST. | Mitchell 1 says Manager SE customers receive technical support at no additional cost, including one-on-one training; its technical support page handles software, installation, and data-update assistance. |
Plans
Bay-Master
- EssentialsPriced on request
- High PerformancePriced on request
- TraditionalPriced on request
In their own words
Bay-Master
Bay-Master is auto repair shop management software for customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. Shops can schedule tickets, name bays, set committed times, and view schedules by day, week, or month. Digital inspection forms can be customized with notes and pictures on a tablet or smartphone, with estimates created from an inspection. Parts tools show supplier availability, compare prices, check shop inventory, and order vehicle-compatible parts from a ticket. Customer features include service history, financing, and text and email reminders for appointments, services due, recommendations, and inactive customers. Its QuickBooks interface can post sales and accounts receivable tickets, track postings, and update inventory from deliveries and sales. Other listed connections include Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. Bay-Master lists Workstation + Cloud access and platforms including Android, iOS, web, and Windows. Its packages are Essentials, Traditional, and High Performance; Traditional lists two technician tablet connections and High Performance lists five. Essentials is described as suitable for a small shop that needs to create an invoice. Prices are not displayed; visitors are directed to sales.
Mitchell 1 Manager SE
Mitchell 1 Manager SE is shop management software for independent repair shops serving autos and light-duty trucks. It organizes estimates and invoices, parts catalogs, mobile vehicle inspections, appointments, tasks, and reporting. Job View groups labor and parts into jobs, tracks profitability, and supports job-specific discounts; ProDemand repair information can supply labor and parts details for estimates. The Scheduler handles day, week, month, or custom date ranges, with drag-and-drop appointment and resource assignment. More than 180 reports and dashboards cover measures including revenue, repair order profit, parts ordering, and technician efficiency. The software uses a hybrid-cloud model, storing shop data locally and in the cloud in real time, and Manager SE Connection backs up shop management data to a secure cloud location daily. Optional features include payment processing, digital inspections, and text messaging. Pricing is available on request. Version 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported.